SOS!!! HELP!

Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

How do I contact the enforcement team if they don't use the forums? I was told specifically by Xbox support on the phone to go onto the forums. I was also told to open a case review but as it is only a rep issue and not a ban for example I don't appear to
be able to open a case review.

As already stated, there is no other way to contact the enforcement team. There is no way to contact them regarding rep.

Sorry, but no one here on the forums can address issues dealing with enforcement actions. Also The Enforcement team no longer uses the forums.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1: https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3:
http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements

Link 5: http://enforcement.xbox.com/home/staysafe#topic0

Link 6: http://enforcement.xbox.com/home/howto#sub-topic0-6

Thank you for your reply, I have spent all day trying to rectify this problem. I just want my case to be heard and looked into...

How do I contact the enforcement team if they don't use the forums? I was told specifically by Xbox support on the phone to go onto the forums. I was also told to open a case review but as it is only a rep issue and not a ban for example I don't appear to
be able to open a case review.

I require help and at the moment im feeling rather frustrated that im not getting the answers I require.

I appreciate your help but I need answers...

L4rk.

Hello,

You would need to reach out phone or chat Support, who might be able to assist you with this. Unfortunately there's nothing we on the forums can do regarding parental controls. You can reach them
here. Just select "Chat with Xbox Support" or the phone option.

Hello TB12GOAT4life,

Thank you for posting on the Xbox forums. We understand that you are experiencing some network connection issues with Madden 20 on your profile. We suggest reaching out to
EA support for more assistance with this issue. There may be an error with your EA account that is affecting your ability to utilize the challenges in the game. Be sure to let us know the results!