Sorry your account is unable to make this type of purchase from xbox.com

Discus and support Sorry your account is unable to make this type of purchase from xbox.com in XBoX on Consoles to solve the problem; While trying for months in order to make it so I no longer had to use an old 360 in order to install the free 360 Games With Gold title, I finally... Discussion in 'XBoX on Consoles' started by NKeats, Nov 11, 2017.

  1. NKeats
    NKeats Guest

    Sorry your account is unable to make this type of purchase from xbox.com


    While trying for months in order to make it so I no longer had to use an old 360 in order to install the free 360 Games With Gold title, I finally found this little nugget on Xbox.com reading

    =====================================================================================

    I'm getting the message "Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox."
    This error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase.

    Child and teen accounts are prevented from making purchases in the Xbox 360 Marketplace. Changing your Microsoft account age or your purchase settings won't resolve this issue.

    To resolve this issue, purchase or download the content on your Xbox 360 console.

    ======================================================================================

    Basically this is saying that Microsoft has given up on fixing the issue and that they don't care. My account is not a child or teen account, my age is over 18, and my purchase settings are unrestricted. So in theory, my account should have no issue, but
    it still does. This problem has been going on for years, and Microsoft finally responded by saying 'You can't fix it anymore, if you don't have a 360, then you don't get the game', which makes absolutely zero sense. The whole Windows 10, Xbox One, and Xbox
    360 Stores being entirely separate entities from each other has worked out in such an awful way, creating problems that really make a huge inconvenience to anybody who has to experience these issues.

    :)
     
    NKeats, Nov 11, 2017
    #1
  2. NiteHawkS1
    NiteHawkS1 Guest
    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
     
    NiteHawkS1, Nov 11, 2017
    #2
  3. Family account - unable to purchase Call of Duty Black Ops I on xBox One even with full permissions

    My son has a family account which we have given full permissions to purchase all ratings of games, but both on xbox.com and on his console we are unable to make the purchase from his account. On the console we receive "At this moment, this can't be purchased
    on Xbox One (0x8c150020). On xbox.com we get "Sorry. Your account is unable to make this type of purchase on xbox.com. Please complete this transaction from your xbox."

    Thank you for any help!
     
    PaginatedBird9, Nov 11, 2017
    #3
  4. NiteHawkS1 Win User

    Borderlands is Free, but I can't download it

    Sorry Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  5. rybo2456 Win User

    Unable to download Witcher 2 on Xbox One

    I checked and both website and console are in UK region

    This is the exact message I keep receiving:

    Sorry

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  6. NiteHawkS1 Win User

    Issues with purchasing xbox 360 games

    I am having the same issue. I have tried time and time again and all it keeps saying is: Sorry

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox.
  7. Smwutches Win User

    Your account is unable to make this type of purchase from xbox.com.

    Are you on a child account or do you have a payment method (credit card/Paypal) on file?

    The 360 store is set up differently than the store on the One/website. In order to download 360 content (even free content), you need a payment method on file. Or, if you're on a child account, you need to make the purchase from a 360 console due to child
    restrictions.
  8. TrimWharf71217 Win User

    It says I am on the Xbox store when I am on my Xbox 1

    Your account is unable to make this type of purchase on Xbox.com. Please complete this transaction from your Xbox

    That is what it says when I hit continue
Thema:

Sorry your account is unable to make this type of purchase from xbox.com

Loading...
  1. Sorry your account is unable to make this type of purchase from xbox.com - Similar Threads - Sorry account unable

  2. "Sorry we can't validate your login" minecraft bedrock issue

    in XBoX Games and Apps
    "Sorry we can't validate your login" minecraft bedrock issue: I play on a pc xbox linked microsoft account on version bedrock but everytime I try and play an online server it says "we failed to validate your login" what do I do?...
  3. Xbox Cloud gaming - 'sorry, the queue is taking longer than expected'

    in XBoX Games and Apps
    Xbox Cloud gaming - 'sorry, the queue is taking longer than expected': I js want to play fortnite and everytime I login I get the message 'sorry, the queue is taking longer than expected' !! this is annoying every time I try to play so pls fix it...
  4. “Sorry the queue is taking longer than expected” on Xbox cloud gaming again!!!!

    in XBoX on Windows
    “Sorry the queue is taking longer than expected” on Xbox cloud gaming again!!!!: I just wanna claim my Fortnite dlc yeah Microsoft okay fine I’ll go all the way to my Xbox to claim It since you obviously cannot fix your servers 501f8a2d-89a7-44ca-b1d6-596f10df72c6
  5. Minecraft Education - Commercial Purchase - "Sorry, we need additional information to...

    in XBoX Games and Apps
    Minecraft Education - Commercial Purchase - "Sorry, we need additional information to...: Hi, I'm currently trying to purchase a homeschooling copy of Minecraft Education via the "Commercial" license process, it requests me to create an account but when it gets to verifying my...
  6. Xbox I’m sorry for using an appropriate pictures I didn’t know I couldn’t use those type of...

    in XBoX Accessibility
    Xbox I’m sorry for using an appropriate pictures I didn’t know I couldn’t use those type of...: Xbox I’m sorry for using an appropriate pictures I didn’t know I couldn’t use those type of pictures I will not do it again can y’all please un ban my Xbox account!!!...
  7. Hi, Another sign problem, sorry but Everytime I try to sign in to my new account on a new...

    in XBoX Games and Apps
    Hi, Another sign problem, sorry but Everytime I try to sign in to my new account on a new...: Another sign problem, sorry but Everytime I try to sign in to my new account on a new xbox x, all I get is Microsoft.com/link notification with a code that says when asked enter the code? I have...
  8. Sorry I need my roblox account back I accidentally and I can't get it back because I forgot...

    in XBoX on Windows
    Sorry I need my roblox account back I accidentally and I can't get it back because I forgot...: I need my pw for roblox if you guys can get it can you please b4171b36-64cc-4a48-8efa-d8df90ed8363
  9. how fixing sorry,but this xbl Account has already been associated with another Epic Games...

    in XBoX Games and Apps
    how fixing sorry,but this xbl Account has already been associated with another Epic Games...: jjhjjjujjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj 10ec4a74-f10e-4fc0-95c2-28b27cddff6f
  10. I can't add myself as a friend on my Child's account. "Sorry we can't save your changes...

    in XBoX Rewards & Social
    I can't add myself as a friend on my Child's account. "Sorry we can't save your changes...: Hello, I am the primary organizer in my Family account and my child is a member under it. I have set his settings to be able to play multiplayer and set restrictions to age 6. I am adding my...