"Sorry we can't sign you in. Try signing into Xbox.com, then start this app ...

Me too, from England as well!

 

Same problem here. Please look into it Microsoft! Was going for the 'all dailies of the month' avhievement, but feel It's not going to happen this month :-s

 

Hasn't connected me to xbox for the last 2 days. Tried re-install but that just lost current stats and didn't fix the problem.

 

same with mine. I can't get anyone to tell me why, has anyone any ideas?

 

Same here from Holland. Very frustrating not being able to complete my achievements for this month!!!

 

Me too, in Scotland. It's really annoying.

 

F.Y.I. The following was posted on the Microsoft Solitaire Facebook page --

(Truncating the post as it's getting pretty long.)

*Update #9: Our awesome engineers are working on a fix- so just be patient a little while longer!
smile emoticon Don't worry, your stats will be just fine as soon as you're able to log back in to Xbox Live. Also, once again, this issue is only affecting Solitaire and not any of the other Microsoft Casual
Games so if you're not able to log in to other games, try our troubleshooting steps.

*Update #8: Our fantastic production team has been working diligently on this and they might have discovered the issue. They are reporting it to another team that hopefully can resolve it. Stay patient, Solitaire fans.
smile emoticon

*Original Post:

Hi everyone!

Community manager Helen here. I just woke up a little bit ago (as of posting this, it's 8:23 am here in Redmond, WA) and it looks like several of you are having issues logging in this morning. Just wanted to let you know that we're on it and looking into
it. smile emoticon We'll let you know as soon as we know something!

 

Tried again today ...no luck. And, yes, I am signed into my account.

 

Same with me. I in Seattle, so it does not help to live in Microsoft's back yard.

 

Impossible de se connecter Microsoft Collection Solitaire depuis 3 jours.

Message d'erreur:

"Désolé, nous ne parvenons pas vous connecter.

Essayez de vous connecter sur Xbox.com, puis redémarrez l'application."





26 04 2015 (France)

 

I'm from Austria and have since two or three days exactly the same Problem (only with the german words "... wir konnten Sie nicht anmelden ...") - only with Solitaire, Mahjong for example works like usual.

 

I am having the same problem. When I sign into XBox, I start the game again and it still doesn't recognize my login.

 

Xbox told to uninstall and re-install. well that didnt work either

 

same here...in Canada...all others sign in fine, though bingo crashes constantly...I suspect issues with recent Microsoft updates as it started after my last update. Want to do my daily challenges and getting very frustrated.

 

Me too from Germany... the same bug. But the "you cant be signed in"- problem appears only since 2 days