Sorry we can't change your microsoft account right now.

i4mPunK · Nov 29, 2014

I apologize for the typos, because I do not speak English.

The thing is, I have an account in Live and came the will to change her email ... just, I do all just right procedures, and time to finalize comes me the following message on the screen: '' You do not can change your Microsoft account now. '' well, I try
to search for it ... the problem was on multiple sites and some said it could be because I downloaded my profile on the island for less than 30 days ... so I waited almost 2 months and was trying to change the email again, but the problem still remains. Did
you manage to tell me the problem? or at least could tell me if the same is happening to you? Well, that's it, thank you.

:)

Zoroua · Nov 29, 2014

Changing email's

It just says, "Sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/AccountSwap".

Unkindle · Nov 29, 2014

Changing microsoft account

im trying to change my microsoft account but an error appear everytime.

it says: sorry, we can't change yout microsoft account right now

onyxishere · Nov 30, 2014

Please check the link below for reasons that may be preventing you from changing your email.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Zoroua

It just says, "Sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/AccountSwap".

Miss Bijoux

Hey there Leprechaun!

We believe this issue has been mitigated. Can you try adding friends and let us know how it goes?

Thanks!

--------------------------------------

Xbox Forums Staff

Be sure to check out the
Xbox Forum Guidelines and if you're
a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums
for help with Insider Program troubleshooting.

Miss Bijoux

Hey there!

This is an issue that we're aware of and it's being looked into by the appropriate teams. When we get more information to share, I'll post back in here and let you know. In the meantime, can you try

re-adding your profile to your console to see if that helps at all?

We appreciate your patience.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Rebel Heartbeat

okay this is the exact words of the error:

"Sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/AccountSwap"

sicilianboyfly

After I click sign in to change my Microsoft account I get this message saying "sorry, we can't change your Microsoft account right now. For more info, go to Xbox.com/accountswap

Sorry we can't change your microsoft account right now.