Sorry, This PC doesn't meet the hardware requirements for recording clips.

Sorry, should have said. In the settings under Game DVR it says "This PC is unable to record clips" and when I open the game bar, the record button is grey and when I click it, it says "Sorry, this PC does not meet the hardware requirements for recording
clips." I doubt it's my laptop seeing as I have an i7 3630QM, 6GB RAM and the graphic card in my OP.

Hardware requirements for Game DVR on Windows 10

To use Game DVR on Windows 10, you'll need the following hardware:

The Game bar is available on all Windows 10 PCs. However, to record game clips, you need one of these video cards:

•AMD: AMD Radeon™ HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series.

•NVIDIA: GeForce 600 series or later, GeForce 800M series or later, Quadro Kxxx series or later.

•Intel: Intel HD graphics 4000 or later, Intel Iris Graphics 5100 or later.

To check the video card on your PC, go to the search box on the taskbar and search for “Device Manager.” In Device Manager, expand Display adapters.

If your PC can’t record game clips, you’ll see one of the following messages to let you know it won’t work:

Sorry, this PC doesn't meet the hardware requirements for recording clips. For more info, go to Game bar settings.

Sorry, this PC doesn't meet the hardware requirements for recording clips. Learn more.

If you see one of these error messages, it means you'll need to upgrade your video card.

hope that helps

that cpu is just a mobile dual core, the intel quick sync is not the newer revisions that support the latest features, basically that chip is way out dated and not powerful enough for encoding.

how do i update the chip?

I was thinking of the Desktop version, I stand corrected. As for updating it, it's not possible, it's a hardware limitation.

that cpu is just a mobile dual core, the intel quick sync is not the newer revisions that support the latest features, basically that chip is way out dated and not powerful enough for encoding.

how do i update the chip?

Hi,

While the Intel Core i3 3360m does indeed support quick sync video, your laptop's AMD Radeon 7570m does not support video encoding. If a game is using the 7570m it can't record video as all video encoding is done on the graphics processor in use, not the CPU's integrated GPU.

A possible work around would be to change what Windows uses as the default graphics processor for the game.

• From the Windows Search Icon, type "Graphics Settings". Click the results from System Settings.
  
• If your game is not from the Windows Store Click Desktop App. If it's from something like the Windows Store or the Xbox App, Choose 'Windows Store App'
  
• Click your application.
  
• Once identified, click Options.
  
• Set the application to your preferred GPU.
  
• Click save.
  

The problem here though will be that your game will no longer run on the dedicated graphics processor, it will instead run on the iGPU of your Core i3 3360m (in the form of the Intel HD Graphics 4000) which will be a lot worse performance and recording will only worsen such performance.

Depending on your game, it may not actually be possible to play certain games via the Intel HD Graphics 4000.