Sorry, something went wrong. We’re not sure what happened, but refreshing the page may ...

Hi All, hopefully someone here can assist. I have now had 7 different chat session with Support, jumping back and forth with no joy towards resolving the issue.

After my Account Migration Change, which I log into my profile to amend the Payment Options, I get the following error "Sorry, something went wrong.

We’re not sure what happened, but refreshing the page may help, or trying again in a little while." Till now, none of them were able to assist. Best advise I am given is to wait for a couple of hours. (First 2 hours, then 4, then 24, then 48 and so forth)
However after 2 weeks still no luck.

Any of you possible know of an solution, I think my Live Account has an issue, yet no one from Chat is able to confirm anything?

:)

 

Trouble Xbox live Gold

Hey,

yeah the fulle message error is

"

Sorry, something went wrong.
We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

TraceId: UmgZeZXdEESvweax.41.39.58"

 

Trouble Xbox live Gold

Hey,

yeah the full message error is

"

Sorry, something went wrong.
We’re not sure what happened, but refreshing the page may help, or trying again in a little while.

TraceId: UmgZeZXdEESvweax.41.39.58"

 

Hello RBastiaans!

Have you contacted Xbox Live Support on the phone?

There may be a problem in which they will be able to access your account and help you further.

- Lolie

 

Something went wrong.

Sorry about that. Give it a try in a while.Close

SVC60016

7b8fae83-cb58-4e5c-857e-811871ad1fe8

2015/12/01 - 23:45:17 UTC

This is the error message i recieved on my xbox one and on the xbox.com page when i tried to enter codes for rainbow six seige. I preorder and i cant enter any codes what so ever. The network settings says everything is fine. i've been trying for about 5
hrs now. the only thing i havent done is shut down my xbox and trying to enter the codes after.

 

I was able to redeem Vegas and Vegas 2, but my season pass won't redeem even after trying off and on for the last three hours. Heck of a day 1, right?