Sony Z9f sound bar and Xbox one S

Discus and support Sony Z9f sound bar and Xbox one S in XBoX on Consoles to solve the problem; Once again I need help from the experts. I have a sony Z9F sound bar. I have an apple tv 4k in HDMI 1 on the sound bar and an Xbox one S in HDMI 2 on... Discussion in 'XBoX on Consoles' started by Olov the viking, Oct 30, 2019.

  1. Sony Z9f sound bar and Xbox one S


    Once again I need help from the experts. I have a sony Z9F sound bar. I have an apple tv 4k in HDMI 1 on the sound bar and an Xbox one S in HDMI 2 on the sound bar. This is where things get weird.

    When i have both devices plugged in, i get black outs on the apple tv. When i'm using the xbox one and then switch over to HDMI port 1 on the sound bar to use Apple TV, i get a "no signal error" and i have
    to unplug and replug everything. It doesn't matter if the Xbox is on or not.

    If I have nothing plugged into HDMI 2 port, then the apple tv works fine. I've tried plugging in an HDMI cable into HDMI 2 and it works fine. I've taken an android box and plugged it into HDMI 2 and everything
    works fine. At this point i'm thinking there is an issue with the xbox one S.

    I've had the Apple tv replaced, i've had the sound bar in for repairs and they replaced the main circuit board. Still the same issues as previously. Right now i'm thinking there is something with the xbox one and it affecting the way the HDMI ports act.
    I've never really heard about any issues so I'm wondering if anyone has heard of this or has any solutions. Is there a setting on the xbox that affects this? HELP PLEASE!!! This has been a constant frustration for almost a year!

    :)
     
    Olov the viking, Oct 30, 2019
    #1
  2. Orokana Yurei Win User

    xbox one s and Sony z9f sound bar

    Olov,

    I am not sure what the actual fix is here, however there are some things you can look at to see if it is the cause.

    First make sure that your TV and sound bar are connected via whichever port is labeled as the ARC (Audio Return Channel) input. In addition to this, ensure the HDMI cable supports ARC.

    Second check to see if Apple TV and the Xbox are fighting over control of the inputs. You can disable the HDMI-CEC function on the TV and see if the issue resolves itself. Generally, if I recall correctly, this is a per port setting with the TV on ports
    that use the CEC function. Try turning CEC off on one or both HDMI ports on the TV and see if this fixes your issue. If your sound bar also has HDMI-CEC settings then that may be the culprit.

    HDMI-CEC allows devices connected to your TV through HDMI ports to communicate back and forth with your TV. The devices can have some control
    over the TV, and the TV can have some control over the devices. This means you could control your Blu-ray player through your TV remote, for example. Or devices can automatically change your TV’s input when they need to do something.

    Also if have not done so, I generally advise firmware updates of both the TV and soundbar. Often these updates will include compatibility fixes.
  3. Jayhab4real Win User

    Sony Z9f sound bar and Xbox one S

    Do you have the HDMI settings on the xbox set to control the tv to switch it off and on? If so, that signal could be interfering when you try and switch between the inputs on thr soundbar.
  4. NLH1 Win User

    Sony Z9f sound bar and Xbox one S

    Scrap that try plugging the sound bar into the xbox on HDMI out
  5. NLH1 Win User

    Sony Z9f sound bar and Xbox one S

    I'm no expert but shouldn't the sound bar be plugged into the tv only since I'm assuming you listen to game volume through your tv, so the tv will play the game volume through the sound bar. although I could be wrong. Let me know if it works.
  6. Xiang Fish Win User

    Dolby Atmos delay on Xbox Series X

    Updated:

    I found that my soundbar SONY HT Z9F soundbar use HDMI 2.0 of which bandwidth is 18gbs connect to my TV using eARC port, so I changes my HDMI to

    8K HDMI of which soundbar is 48gbs, and the delay improve a lot that it is hard to notice now.

    ----------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I have tested. My set is

    TV has enable eARC and set sound passthrough, HDMI BITSTREAM. XBOX SERIES allows PASSTHROUGH.

    XBOX SERIES X --> LG 65 QNED90 --> SONY HT Z9F (eARC)

    there is very noticeable delay on Atmos but don't have delay on any uncompressed sound like 5.1 or 7.1

    XBOX SERIES X --> SONY HT Z9F (eARC) --> LG 65 QNED90

    the atoms sound is sync with image, but I got a ton of delay on controller input, so I set TV image mode to Game Optimize,

    and set game mode to FPS, the controller input delay is gone, but now, i got atoms delay back...

    By the way, because my TV doesn't support DTS - X PASSTHROUGH, so when I connect XBOX to my soundbar, I could enable DTS X, and DTS X is working perfectly and there is no any delay comparing to Dolby Atmos.

    Razer Blade 15 with RTX 2070 MAX Q --> LG 65 QNED90 --> SONY HT Z9F (eARC)

    I don't have any input or atmos sound delay in this set.

    So here is conclusion:

    xbox series x has issue to passthrough Atmos content, even thought it is directly connect to sound bar, the sound or TV try to delay image to sync with atmos sound which causes a ton of input delay. But once you set the TV into low legacy input mode to get rid of input delay, the Atmos sound delay will be back.

    And Razer blade 15 with RTX 2070 MAX Q which is PC is perfectly working at Atmos without any issue.

    So this is definitely XBOX SERIES X ISSUE!!!!
Thema:

Sony Z9f sound bar and Xbox one S

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