Sony xr-55A80J OLED and 4k @120hz support (Not supported)

Discus and support Sony xr-55A80J OLED and 4k @120hz support (Not supported) in XBoX on Consoles to solve the problem; I recently (today) have bought a Sony xr-55A80J OLED TV and the vendor told me it had 2 two HDMI 2.1 ports and supports 4k @ 120Hz signal. I have... Discussion in 'XBoX on Consoles' started by Frenchy_137, Nov 5, 2021.

  1. Frenchy_137
    Frenchy_137 Guest

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)


    1. I recently (today) have bought a Sony xr-55A80J OLED TV and the vendor told me it had 2 two HDMI 2.1 ports and supports 4k @ 120Hz signal.
    2. I have updated the TV firmware to latest.
    3. I have updated the Xbox series X to latest drivers.

      Despite having done the above it states in the settings of Xbox Serie X that the TV does not support 4K at 120hz... (It supports everything else but that.)

      Note: I have also tried changing the HDMI cable to an high end UltraLink HDMI that states on the box it supports 4K & 8K @ 60/120hz.
    No luck, any suggestions?

    :)
     
    Frenchy_137, Nov 5, 2021
    #1
  2. Frenchy_137 Win User

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)

    The Sony A80J displays native 4k content perfectly.

    This is from https://www.rtings.com/tv/reviews/sony/a80j-oled
  3. Nursemorph Win User

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)

    I know this may sound like a stupid question so apologies but: Do you have the HDMI cable plugged into one of the HDMI 2.1 ports? Those ones are Ports 3 and 4 on that particular TV

    Again, apologies, I am sure you have already done that but just wanted to double check

    Edit: I found this on a review of that TV:

    "All of these work as expected when the TV is switched to its Enhanced Format mode, which is limited to 60Hz"

    So, I'd check if the EF Mode is switched on and switch it off to see...could be that or could be VRR (as mentioned above)
  4. Christopher Revoredo Win User

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)

    I see! This might be an issue with your console's hardware, have you contacted Xbox about this issue?
  5. Nursemorph Win User

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)

    Hi ,

    Thanks to you I was able to get it to work at 4K with 120hz.

    The issue was the guys that configured my TV had set the HDMI mode to EF(Dolby support) and that mode does not seem to support 120hz.

    > I changed the mode to Standard and it made things worse so then I changed it back to EF only and voila it worked 4k at 120hz!

    Thank you all for your help with this one.

    :)
    No worries...glad you have sorted it now.

    I can't say I'm surprised at the cause...Dolby Vision and 120Hz is still very much a no-no...manufacturers are very slowly testing it and rolling it out....LG, for example, recently rolled it out for their 2021 models and, far as I know, are still testing 2020 models. Other manufacturers are also working on it
  6. Frenchy_137 Win User

    Sony xr-55A80J OLED and 4k @120hz support (Not supported)

    Hi Nursemorph,

    Thanks to you I was able to get it to work at 4K with 120hz.

    The issue was the guys that configured my TV had set the HDMI mode to EF(Dolby support) and that mode does not seem to support 120hz.

    > I changed the mode to Standard and it made things worse so then I changed it back to EF only and voila it worked 4k at 120hz!

    Thank you all for your help with this one.

    :)
Thema:

Sony xr-55A80J OLED and 4k @120hz support (Not supported)

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