Sony STRDH770 receiver won't turn off/on with Xbox One S

I have an LG 47CM565 TV and same issue - powers it on just fine, won't power it back off. Same thing with the audio receiver - Sony bdv-e770w. Although I'm not positive that it's turning the receiver on either.

This tech is pretty magical when it all works!

Hi, I have the console in energy saving mode, so it should switch all the way off. But instead I'm hearing a slight humming noise after I turn it off. Is this normal, or does it sound broken to you? Thanks.

Thanks for that info. To check, is the humming noise consistent or does it stop after a few moments following a complete power down of your Xbox One S console?

Also, is the console plugged into a wall outlet or power strip?

Are you experiencing any performance issues with the console?

Hi there Dean, thanks for reaching out.

Have you set your Xbox One S console to automatically apply available console updates when you turn the console off? Also, did you select the option to keep your games & apps up to date automatically in the background? If so, this could be what you're experiencing.

Additionally, if you have an external hard drive actively connected to your Xbox One S console, you may be hearing noise from the external itself.

Hi, I have the console in energy saving mode, so it should switch all the way off. But instead I'm hearing a slight humming noise after I turn it off. Is this normal, or does it sound broken to you? Thanks.

Hi there Dean, thanks for reaching out.

Have you set your Xbox One S console to automatically apply available console updates when you turn the console off? Also, did you select the option to keep your games & apps up to date automatically in the background? If so, this could be what you're experiencing.

Additionally, if you have an external hard drive actively connected to your Xbox One S console, you may be hearing noise from the external itself.

Hello there Dale,

We understand the issue, and here at our
Troubleshoot Xbox One unexpectedly turning off article, there is troubleshooting provided to assist with the situation.

If this is a case where the console won't turn on, our try following our
Your Xbox One X, Xbox One S, or original Xbox One console won't turn on article.

Feel free to let us know if these worked, all feedback is appreciated.

Thank you!