Sony KDL-40XBR6: XB1X 4K/BLU RAY DISC ISSUE, BLACK BARS/GREY BARS TOP AND BOTTOM OF PICTURE, ...

Sony (Televisions) KDL-40XBR6: XB1X 4K/BLU RAY DISC ISSUE, BLACK BARS/GREY BARS TOP AND BOTTOM OF PICTURE, NOT FULL SCREEN
I popped in guardians of the Galaxy 2- 4kdisc in to test it, it still had the black bars. Is that right?

Notice that I been switching back and forward with my blu rays, but to no avail.

Everything works fine with gaming and apps using the full screen

*I tried to switch manual on my tv setting to change format, but that option wouldn't let me.

Cannot select that option.

anybody has answers?

Thank you for your time

:)

 

4k Blu-ray playback with black bars

Hi

This perfectly normal for many films when being watched on a television. Most televisions have approximately a 16:9 aspect ratio where many films are mastered in a 21:9 rato, this will mean that when being view on a television you will end up with black
bars at the top and bottom of the image being displayed.

 

4k Blu-ray playback with black bars

Thanks, I guess I wasn’t aware of this.