Sonido xbox one - xbox one sound

Have you checked the 2 places mentioned above? While in the in-game settings (swipe in from the right to access the charm bar), be sure to look at Game Options for more volume settings.

The music does not play. It has no any kind of audio video .. They could help me? Thank you

You can always remove sound by going to your Desktop, clicking on the little speaker icon right by the date and and clicking on the mute speakers button below the slider bar.

You can also use the charm bar on the right-hand side while in the game to adjust the settings. =)

I you have an audio receiver or other sound setup, you may want to change your audio settings. In
System > Settings > Display & sound >
Audio output:

HDMI audio - Keep this set at
Stereo uncompressed unless your HDMI cable is plugged into a receiver that can process 5.1 or 7.1 uncompressed signals or bitstream formats. If your receiver works with these formats, select whichever one best matches your system.

No, no es normal escuchar un sonido como ese.

Recomendamos que busque en los pasos aquí: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced para obtener servicio.

[Translation - No, it's not normal to hear a sound like that.We recommend that you look at the steps here: https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced to get service.]