Sonic Generations problem on XSX

Discus and support Sonic Generations problem on XSX in XBoX Games and Apps to solve the problem; Having a problem loading Sonic Generations on my Series X. I get the splash screen, then get kicked back to the Xbox dashboard after a few seconds.... Discussion in 'XBoX Games and Apps' started by JK2010M, Jan 7, 2022.

  1. JK2010M
    JK2010M Guest

    Sonic Generations problem on XSX


    Having a problem loading Sonic Generations on my Series X. I get the splash screen, then get kicked back to the Xbox dashboard after a few seconds. Tried uninstalling, reinstalling to internal, external, reset Xbox settings, deleting saved game data, but nothing made a difference. Is there some known issue? I want to try out the new FPS boost for this game.

    Thx,

    John

    :)
     
    JK2010M, Jan 7, 2022
    #1
  2. Jesse E' Win User

    Sonic Generations problem on XSX

    I believe it is. It's no coincidence
  3. JK2010M Win User

    Sonic Generations problem on XSX

    Thanks for the DNS suggestion, but that did not help. I tried several other Xbox 360 titles that I purchased digitally, and they all do the same thing. I get the splash screen and then it kicks me back to the Xbox dashboard. Is this a problem with Xbox Live?
  4. Jesse E' Win User

    Sonic Generations problem on XSX

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I'll recommend you do a power cycle to clear the system cache

    - Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

    - Unplug the console's power cable. Wait 2 minutes.

    - Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

    If that doesn't help, Go to Settings > Power & startup > Under Power Options > highlight the Power mode, then press the "A" button on the controller to toggle between instant-on and energy-saving mode.

    Change DNS:

    - Go to Settings

    - Network

    - Advanced settings

    - DNS settings

    - Manual.

    (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings.)

    Then enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220"
  5. superSONIC3x Win User

    Sonic Generations (disc) disconnecting from Xbox LIVE after game update

    No, the problem occurs with Sonic Generations only.
  6. superSONIC3x Win User

    Getting Kicked out of Live once you Open a game or App[Troubleshooting Steps]

    This doesn't work for me and a lot of people on this forum having this problem with Sonic Generations :/
Thema:

Sonic Generations problem on XSX

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