Son problems

Try these steps to change the Microsoft Account that is associated with your gamertag so that it becomes your son's gamertag! I hope this helps because you might not be able to do this any longer!

The link to this support article: I found this:

http://support.xbox.com/en-US/billing-and-subscriptions/account-management/switch-gamertag-to-different-microsoft-account

now redirects you to:

http://support.xbox.com/xbox-360/errors/error-code-0X8015402d





Can I switch my gamertag to a different Microsoft account?
You can change the Microsoft account that is associated with your Xbox LIVE gamertag. Here’s how:

1. Sign in using your Xbox LIVE gamertag.
2. Go to Settings and select Account.

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1. Scroll right to Your Information and select Account Security.
2. Select Change Windows Live ID. (Your Windows Live ID is your Microsoft account. Find out more.)
   Do one of the following:
   
   • If you have another Microsoft account, select Yes.
   • If you do not have another Microsoft account, go to accounts.live.com and click Sign up. After you have another Microsoft account set up, select Yes and continue with the next step.
3. Enter the password for the Microsoft account that is currently associated with your gamertag, and then select Sign in.
4. Enter the email address and the password for the new Microsoft account that you want to associate with your gamertag, and then select Sign in.
5. Select Yes, change to change the Microsoft account associated with your Xbox LIVE account.
6. Select Update Contact Information to update your contact information or Done to finish.

Notes

• When you change your Microsoft account, your Microsoft Points are automatically transferred to the new Microsoft account.
• You can make only one Microsoft account change for a given gamertag every 30 days.
• You must also wait 30 days after your gamertag is downloaded from Xbox LIVE before you can switch that gamertag to a different Microsoft account. If 30 days have not passed since the gamertag was downloaded, you’ll get an error message.
• Before you can change the Microsoft account associated with a child account, you must provide the Microsoft account information for the adult account that has parental control.
• You can choose to require input of your Microsoft account password to sign in to Xbox LIVE. For more information on how to do this, seePassword-protect
  your Xbox LIVE profile.

Why do I get a ”Sorry, we can’t change your Microsoft account right now” error when I try to make a change to my Microsoft account?
You can make only one Microsoft account change for a given Xbox LIVE gamertag every 30 days. If 30 days haven’t passed since the last time the Microsoft account was changed, you’ll receive the error message “Sorry, we can’t change your Microsoft account
right now.”

Note You also must wait 30 days after your gamertag is downloaded from Xbox LIVE before you can switch that gamertag to a different Microsoft account.

Hello NormalBass80060,

We cannot comment on issues not associated with your gamertag.

I have some more information on this problem. We have 3 Microsoft accounts. Dads's (mine) and my two sons. All cards work fine on my account and one son's account. The problem only occurs on one of my son's accounts. The problem is obviously with the one
account only.

i have same problem. game works in son xbox one are u on perview. program. i am my son is not

My son is currently suffering the same problem.