Son has scammed his way to upgrade to adult

did you give support a call to put the account back to child?

In order to have an adult account, your son has to wait until he's 18 years old. There's no way to change the age on his account until he reaches that age.

[mod removed] tried scamming my son by offering to trade his 99 Golden Ticket Odell Beckham Jr for three of my son's high 90s players in Madden 15. Basically, it's a bait and switch: trade a high 90s player for one of his low cards, then
trade a second high 90s player for another low card, with the promise that he would then trade his Beckham Jr card for a third and final high 90s card. My son told him that the deal wasn't good for him and that he should just sell it for 1.1 Million, but he
said he likes the fun of trading more than buying. My son said he would make the trade but required to get the Beckham Jr card first to avoid being scammed. Of course
[mod removed] declined. I then went online and found dozens of posts where
[mod removed] has scammed people and stolen money from them. 1. Why is this person allowed to still have an active account? 2. Why doesn't XBOX create a secure system for trades so scammers don't have free access to scam children (and adults)?
It shouldn't be too hard to create a lock box trading system that ensures everyone gets what they bargained for.

I am having the same issue. I need to switch my account that my son has been using to a child account to limit his time. Either that or find a way to switch his game progress & money to his child account.

There is no way to demote an adult account to a child account and there is no way to transfer progress and currency to another account.

Hi Jon!

The legal age in your country must be the minimum age as well to recognize your son's account as adult.

To confirm, when you tried to upgrade his OneDrive, did it show you the page to get Microsoft 365 subscription instead or just a standalone subscription for OneDrive?