Son changed gamertag can't play my dics

Discus and support Son changed gamertag can't play my dics in XBoX on Consoles to solve the problem; my son changed our gamertag this morning and now find when i put my disc for (lego star wars, skylanders and cars 3 driven to win) i get told i get a... Discussion in 'XBoX on Consoles' started by Fitblue shark, Nov 24, 2017.

  1. Son changed gamertag can't play my dics


    my son changed our gamertag this morning and now find when i put my disc for (lego star wars, skylanders and cars 3 driven to win) i get told i get a message saying i have to insert a disc or get them from microsoft store and an error message of 0x803f8001

    I don't have xbox live by the way

    have restarted the xboxone (taken plug out and left it)

    :)
     
    Fitblue shark, Nov 24, 2017
    #1
  2. Hello! My son wants his gamertag changed due to being bullied but I can't afford it!

    My son is constantly bullied for his gamertag and he doesn't even want to play anymore but I can't pay to have it changed, I was told about a rewards program and that could help me with my issue. Someone help!
     
    countryboy5wag6, Nov 24, 2017
    #2
  3. Console does not read the disc

    After I've updated the console, it doesn't read the game dics but it works fine with DVD video dics. Even the game dics I used to play can't be read as well. All the procedures has been done but it just don't want to read. Please help!!
     
    DieteticBee69, Nov 24, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    Son changed gamertag can't play my dics

    Changing your gamertag would have no effect on whether you can play disc copies of games.

    That error code only applies to digital versions of games:

    Error 0x803F8001 occurs when a game won't work on Xbox One

    You see the following error code when you try to play a game on your Xbox One S or original Xbox One console:

    This may mean one of the following:

    • The game was purchased and downloaded, but you aren't signed in and connected to Xbox Live.
    • The game was purchased and downloaded by another family member, and that person is not signed in to the console.
    • The game disc is not in the console.

    Solutions

    To resolve this issue, use the appropriate resolution below.

    Solution 1: Check the Xbox Live service status

    If you see any alerts here, wait until the service is up and running and try again:

    Son changed gamertag can't play my dics [​IMG]

    Social and Gaming: up and running
    ‎25‎/‎11‎/‎2017‎ ‎10‎:‎34‎:‎10
    Son changed gamertag can't play my dics [​IMG]

    Solution 2: The game was downloaded by another family member

    If the game is licensed to another family member, do one of the following:

    Solution 3: The game is disc-based

    Insert the game disc into your Xbox One console.
     
    Daft Badger, Nov 24, 2017
    #4
  5. We are also receiving this error with Forza Horizon 3 disc after changing our gamertag. Any help would be much appreciated!
     
    LordFireSkull, Nov 1, 2018
    #5
  6. Daft Badger Win User

    Son changed gamertag can't play my dics

    Changing your gamertag would have no effect on whether you can play disc copies of games.

    That error code only applies to digital versions of games:

    Error 0x803F8001 occurs when a game won't work on Xbox One

    You see the following error code when you try to play a game on your Xbox One S or original Xbox One console:

    0x803F8001
    This may mean one of the following:

    • The game was purchased and downloaded, but you aren't signed in and connected to Xbox Live.
    • The game was purchased and downloaded by another family member, and that person is not signed in to the console.
    • The game disc is not in the console.

    Solutions

    To resolve this issue, use the appropriate resolution below.

    Solution 1: Check the Xbox Live service status

    If you see any alerts here, wait until the service is up and running and try again:

    [​IMG]

    Social and Gaming: up and running
    ‎25‎/‎11‎/‎2017‎ ‎10‎:‎34‎:‎10
    [​IMG]

    Solution 2: The game was downloaded by another family member

    If the game is licensed to another family member, do one of the following:

    Solution 3: The game is disc-based

    Insert the game disc into your Xbox One console.
  7. LordFireSkull Win User

    Son changed gamertag can't play my dics

    We are also receiving this error with Forza Horizon 3 disc after changing our gamertag. Any help would be much appreciated!
  8. Kevin Leefarr Win User

    Too young to play EA games

    Um, I think changing your Gamertag may have something to do with it.

    I have two sons, both of which could not play BF3 online when I got it a couple of years ago. Too young, 9 and 8.

    However, the 9 year old changed his Gamertag last year, just because he wanted to and now he can play BF3 online and he is 11.

    The other son still can't.

    I think the choice should be down to the parents, whether or not their children can play this.
  9. Zahir_Ramathula Win User

    My son changed my gamertag.

    Hello my name is zahir, a independent advisor.

    Please contact support for a solution, i dont have access to accounts here. They will be able to resolve your problem

    http://support.xbox.com/contact-us

    Regards
  10. HomegrownSilky Win User

    My son changed my gamertag.

    Unfortunately for you, you are responsible for anything that happens with your account. They will probably not help you since your account was left accessible to other users. Most likely, you will just have to pay to change it to a tag that you want.
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Son changed gamertag can't play my dics

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