Son cannot play downloaded game

LordlyApple8 · Aug 13, 2018

Hi there, I bought gta 5 on download for xbox 360 on my sons account and now it's saying that my son doesn't own it. He's linked up to his brother and a friend, his brother cannot play it either. Is it possible that his friend could of passed the rights
to the game to his account as he knows my sons account sign in details? If so could I gain access back as the original purchaser?

Many thanks for your help in advance

:)

MrBolduc21 · Aug 13, 2018

Need Help with Exo Zombies

same here,cannot play zombie and other people on the console cannot have the AE4. only my son who has downloaded the dlc on my game console.... seems that i can play on the new maps but cannot get the AE4 . any help ?

DeniedStingray · Aug 13, 2018

Escalation Map Pack

My son downloaded the map pack, but he cannot figure out how to access the map during XBOX Live play? Can anyone help?

Thank you,

Rick

{Parity} · Aug 13, 2018

You should contact support directly to find out if something is going on with the account. Contact Us | Xbox Support

Arminator · Nov 3, 2018

A purchased game can not be moved to a different account.

Please go to Sign in to your Microsoft account and check if the game purchase appears on your son's account or his brother's account.

The only thing that can be passed is a license transfer to a different console (while the "real" ownership of the game remains with the purchasing account).

If a game is purchased digitally for the Xbox 360, the account that purchased the game "owns" it, and the first console that downloaded the game after purchase, gets a "sharing" license, so everyone playing on that console can play the game.

Some kids try to "share" games, by visiting a friend's console, and doing a license transfer, so the friend's console can share the game to anyone playing on that console.

However, the original buyer of the game can always play the purchased game, as long as they are connected online.

Arminator

A purchased game can not be moved to a different account.

Please go to https://commerce.microsoft.com and check if the game purchase appears on your son's account or his brother's account.

The only thing that can be passed is a license transfer to a different console (while the "real" ownership of the game remains with the purchasing account).

If a game is purchased digitally for the Xbox 360, the account that purchased the game "owns" it, and the first console that downloaded the game after purchase, gets a "sharing" license, so everyone playing on that console can play the game.

Some kids try to "share" games, by visiting a friend's console, and doing a license transfer, so the friend's console can share the game to anyone playing on that console.

However, the original buyer of the game can always play the purchased game, as long as they are connected online.

{Parity}

You should contact support directly to find out if something is going on with the account. https://support.xbox.com/contact-us

MrBolduc21

same here,cannot play zombie and other people on the console cannot have the AE4. only my son who has downloaded the dlc on my game console.... seems that i can play on the new maps but cannot get the AE4 . any help ?

MartinCape

Is it correct that when im signed out, my son cannot download any games from game pass?

As it says join game pass and join live etc on his account. But, up to now, the already downloaded game pass games load up and he can play online.

Paraffin Alien

Game data, ie game saves, downloads, etc, cannot be transferred from one xbox account to another.

If your son wants all the bikes then unfortunately he will have to play through the game and unlock them all himself.

Son cannot play downloaded game