"Something went wrong" when redeeming a prepaid code

Discus and support "Something went wrong" when redeeming a prepaid code in XBoX Games and Apps to solve the problem; Something went wrong Sorry about that. Please try again later. Close XBOS1005 9006778a-e2c9-4ddc-924c-628bf622d12b 2016/05/10 - 09:10:30 UTC... Discussion in 'XBoX Games and Apps' started by JZJZJJZ, May 9, 2016.

  1. JZJZJJZ
    JZJZJJZ Guest

    "Something went wrong" when redeeming a prepaid code


    Something went wrong

    Sorry about that. Please try again later.

    Close

    XBOS1005

    9006778a-e2c9-4ddc-924c-628bf622d12b

    2016/05/10 - 09:10:30 UTC

    :)
     
    JZJZJJZ, May 9, 2016
    #1
  2. Charles Higgens
    Charles Higgens Guest
    Need help redeeming my xbox live code

    I tried redeeming the code in my browser on my computer using these instructions, big mistake. It said "thank you, you redeemed your code" and then exited me out. No gamertag registration whatsoever. I thought the whole point of redeeming my code was to create a gamer tag, but no just exits me out. I then tried redeeming my code on my xbox (so that I could create the gamer tag) and it said "sorry, code already redeemed."

    so what the... what do I do now?
     
    Charles Higgens, May 9, 2016
    #2
  3. DarkDishWasher0
    DarkDishWasher0 Guest
    Free 1 Month of EA Access Code from FIFA 17 Pre-order did not work

    MeXbos-0x801613F1

    d98cd7f2-15a0-4159-9a55-eaba1d0b630b



    it just says "something went wrong... please try again later" nothing specific
     
    DarkDishWasher0, May 9, 2016
    #3
  4. ContriteShip67 Win User

    something went wrong

    Something went wrong when redeeming live gold code
  5. XBF Crystal P Win User

    x box game pass

  6. carlzeroone Win User

    Redeem code, Something went wrong

    Solution is to change your location to UK or USA depending on where you live. You should try both, worked for me. :)
  7. WPAK Win User

    Redeem code, Something went wrong

    Hi there,

    -

    Can you try to redeem the code on the console?

    Also do the codes match the country on your account?
  8. justin01010129 Win User

    Redeem code, Something went wrong

    Hi, just bought xbox live 12 tried month membership, when i type in code it says "something went wrong" gives me a code for xbox help which also gets me no where. Talked to support and they said they were unsure of the problem and that they could not even
    find my gamer tag on their end. Very frustrating.
Thema:

"Something went wrong" when redeeming a prepaid code

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