Something went wrong Sorry about that. Please try again later.

James Pint · Oct 4, 2014

This comes up when i try to reedem my 13 month xbox live gold code

:)

justin01010129 · Oct 4, 2014

Something went wrong Sorry about that. Please try again later.

Hi, just bought xbox live 12 tried month membership, when i type in code it says "something went wrong" gives me a code for xbox help which also gets me no where. Talked to support and they said they were unsure of the problem and that they could not even
find my gamer tag on their end. Very frustrating.

Rebel Scum 81 · Oct 4, 2014

Something went wrong Sorry about that. Please try again later.

I'm having the same problem. How did you solve this issue?

StefanNeubauer · Oct 4, 2014

do you reciece any error code?

StefanNeubauer · Nov 1, 2018

no big help :/

did your Profile already have Gold before or is this the first time you want to enter a code?

in case you never used a code before AND your Profile is a newly created one you may Need to enter billing Information

-> from the home Screen -> go to Settings -> choose billing&payment -> add or edit billing information

Stumplstltskin1

I bought a 12 month code, got charged twice and called for help on Friday, the double charge was refunded and I was given a pre paid code which when I put it in it says Something went wrong. Please try your purchase again in a few minutes. I've called support
4 times now and it is now Tuesday and I still can't redeem the code I got from Microsoft themselves nor can anyone tell me how this happened. I now have to wait ANOTHER 5-6 days for another resolution even though as far as they can tell, nothing is wrong with
my account. Extremely frustrating!!!

SliceableGerm43

sorry .can you tell me What are the steps to solve this problem please

aRavenn

That was my mistake. By registering confuses one letter. I pointed U.S. instead of the UK.

Swox Nuplex

How did you solve it. same happens to me though :S

aRavenn

Problem solved. Help is no longer necessary.

Something went wrong Sorry about that. Please try again later.