Something went wrong NEED HELP

ashman12 · May 7, 2019

Every game and app crashes to home screen or gives me this error code (0x800706ba) and tells me to go to error help on xbox .com but comes up with nothing and I have no sound with headset or TV I have tried hard reset a few times but nothing has changed
help would be appreciated

:)

AlteredAioria

Same problems and error code, do this.

Go to All Settings>System>Console Info & Updates>Reset Console> Reset and Keep My Games and Apps

It worked for me.

Flymonkey102

Perhaps you should do an offline update to the system

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

Jamie1993

Hello! Jamie here a fellow Xbox gamer to assist you today.

Did you try a full reset (Removing everything) from the troubleshooting menu?

WPAK

Hi there,

without any additional information about the problem or issue you are experiencing it will be very difficult for anyone to assist.
Please provide more information about the issue or problem

Jamie1993

I am so sorry to hear about this happening to you with the new Xbox, I do believe there was a lot of bad ones made unfortunately and it seems like you may have got one of them :-(

Something went wrong NEED HELP