Something went wrong Give it another try. If this happens again, let us know by entering the ...

same here in Mexico... I read this today and I'm going to try it, I hope it works, whatever I put it here if you want to try, regards

You have to remove your account from your xbox then you have "power cycle" your xbox by holding the power button for ten seconds. After that you turn it back on and add your account again and it should work.

 

El CeroO Thanks, It worked

 

There are system update, and until now, there are players cannot redeem codes.

 

Server update, you can still try again later or purchase a gold subscription using your card.

 

Still dont work... thanks microsoft

 

Same here, Mexico

XBOS-5002

5a218e3e-fda8-4bb9-b8aa-2b42464ecafc

2016/12/18 - 06:46:57 UTC

 

This may mean that the Xbox Live service is down, or that there's a block on your account that's keeping you from accessing certain kinds of content, such as unrated content. http://braindumpskey.com/exam/300-101.html

 

такая же проблема

 

same. been two months now. I think I'm going to sell my console. cant play online.

 

I have a 12 month gold card it will not let me redeem it. I get error code

XBOS-3015

d395881c-7aeb-4721-83ca-a05233d95bbb

2017/01/21 - 21:11:16 UTC

 

I'm getting the same thing

XBOS-5002
6ea8147e-aac2-4865-bd57-523861da6e89

 

whenever put a redeem code on it say something went wrong

 

same

Something went wrong

Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

 

same here but with a 12 month code

 

XBOS-5002

fd255510-a108-4897-8d41-71cbf5a46bc7

2017/12/24 - 01:06:34 UTC