Something to say

Totally agree, HappyBunny11746 - the Billing info is so hidden by default that it is plainly obvious that Microsoft are ensuring they get subscription payments in a very sneaky way. I have just been emailed by my child, saying that he has received an INVOICE from
Microsoft and has not bought anything. His account is set up as a CHILD account and yet they send invoices to his personal email! It's so obviously a tactic to hide this information from the bill payer.

So I find the only way to change the email address for these invoices, is to get his account password, log in as him and change the default payment options. YES! There are default payment options on a CHILD account.

Then I'm looking at why he got billed - it was for the auto-renewal of XBox live. I can see in my account that it will auto-renew the subscription every month, using MY Paypal account... but I cannot turn it off! I get this message:



So to change subscription and billing I have to log into my CHILD'S account? Incredible..

that's not billing info.

Lol that's parental controls

If you want an easier interface you use the console

Subscription cancellation can be found by loging into the said account and account settings then subscription status

Not really hidden

Are you a complete moron? It's not billing information? Then a subscription is not BILLED? The billing (which, to explain to an idiot, is a payment for a SUBSCRIPTION) is automatic due to the subscription. Ok, so if you haven't got the console anymore, right,
you can't use the console can you? And you haven't got the console so you want to cancel the subscription, right. So to do that, as seen in my screenshot for the hard of understanding, you go to PAYMENTS AND BILLING in the CHILD's Account. Jeez. I'm arguing
with an internet ****, what am I doing. You carry on thinking you're a clever person when you're clearly just like all those moronic youtube commenters. ie. thick as.

Don't you get it?

When you are suspended for payment info they tried to take out the money period

That's not in dispute what you don't get it the basics

When. You don't pay you have upto 20days to pay if the payment option. Fails

Not day 1

If you do not pay within the 20days you are suspended

So you are in default with at least a month owing

That's how Xbox billing works

Along with Sony billing etc

You have a grace period

So instead of being snarky read what you are being told as it is the correct indo

It doesn't matter if you paid or not You owe ms

When you are suspended for payment info

Had you turned it off before the billing period you would've reverted to silver

And NOT be suspended

You do realize that debts needs to be paid correct ?

If you didn't want tobe suspended you should be canceled before the billing period

After suspension. You must settle your debts

damn, decent thread for an xbox forum.

Totally agree, HappyBunny11746 - the Billing info is so hidden by default that it is plainly obvious that Microsoft are ensuring they get subscription payments in a very sneaky way. I have just been emailed by my child, saying that he has received an INVOICE from
Microsoft and has not bought anything. His account is set up as a CHILD account and yet they send invoices to his personal email! It's so obviously a tactic to hide this information from the bill payer.

So I find the only way to change the email address for these invoices, is to get his account password, log in as him and change the default payment options. YES! There are default payment options on a CHILD account.

Then I'm looking at why he got billed - it was for the auto-renewal of XBox live. I can see in my account that it will auto-renew the subscription every month, using MY Paypal account... but I cannot turn it off! I get this message:



So to change subscription and billing I have to log into my CHILD'S account? Incredible..

that's not billing info.

Lol that's parental controls

If you want an easier interface you use the console

Subscription cancellation can be found by loging into the said account and account settings then subscription status

Not really hidden

Are you a complete moron? It's not billing information? Then a subscription is not BILLED? The billing (which, to explain to an idiot, is a payment for a SUBSCRIPTION) is automatic due to the subscription. Ok, so if you haven't got the console anymore, right,
you can't use the console can you? And you haven't got the console so you want to cancel the subscription, right. So to do that, as seen in my screenshot for the hard of understanding, you go to PAYMENTS AND BILLING in the CHILD's Account. Jeez. I'm arguing
with an internet ****, what am I doing. You carry on thinking you're a clever person when you're clearly just like all those moronic youtube commenters. ie. thick as.

In my opinion, it is best to just get those prepaid Gold cards. I've been using those for years. You just enter a code, and your account is active for the amount of months it says on the card.

With that, there's no worry about Microsoft potentially mishandling your credit card, or having the need to call up customer service to clarify/dispute charges. I go prepaid specifically to avoid that stuff.

If you still prefer the credit card route, always verify if your subscriptions are set up to auto-renew or not. Your subscriptions can always be managed here: http://account.microsoft.com/services

Totally agree, HappyBunny11746 - the Billing info is so hidden by default that it is plainly obvious that Microsoft are ensuring they get subscription payments in a very sneaky way. I have just been emailed by my child, saying that he has received an INVOICE from
Microsoft and has not bought anything. His account is set up as a CHILD account and yet they send invoices to his personal email! It's so obviously a tactic to hide this information from the bill payer.

So I find the only way to change the email address for these invoices, is to get his account password, log in as him and change the default payment options. YES! There are default payment options on a CHILD account.

Then I'm looking at why he got billed - it was for the auto-renewal of XBox live. I can see in my account that it will auto-renew the subscription every month, using MY Paypal account... but I cannot turn it off! I get this message:



So to change subscription and billing I have to log into my CHILD'S account? Incredible..