"Something is wrong on our end" error

tunvirarora · Apr 29, 2020

Hey guys,

I have just bought the COD modern warfare on the xbox store and after I put all my credit details, I get the message on my Xbox saying "something has happened on our end. please try waiting" and have not received the game, however, I have been charged for
it please does anyone know what to do as it was expensive and I have not received it. It is not even showing in my order history but yet microsoft has charged me for it

Thanks

:)

AwesomeZEK

This can happen sometimes, I recommend restarting your Xbox and checking again.

BakyOsijekHr

It is a server overload issue. try power cycle console: https://beta.support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

KILLMEPLEZBRUVR

If The Xbox Live Still Isnt Working I Reccomend Buying The Gamepass Deal For £2 Where You Get 2 Months Of Gamepass And 2 Months Of Xbox Live Gold.

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey ThePonchus, how are you today? Hope you're well.

ThePonchus, try to contact the Xbox Support directly by requesting a callback, they will be able to check what might have been happening:

https://support.xbox.com/en-us/contact-us

Or you could try to reach out to the store's support directly as well:

https://support.microsoft.com/en-us/account-bil...

R6 x Vigil

and it is for 3 weeks i can't install any games

"Something is wrong on our end" error