something is not right

BearThundering · Aug 2, 2014

earlyer today i rented a movie Noah SD download. it did not download, when i went to watch the movie it was not there in my memory or in the downloading que. i got charged 4 dollars and when i try to rent again it says i already have it, but its expired.
i also rented another movie, it downloaded the other movie

:)

Smwutches · Aug 2, 2014

Something is not right in my account

The numbers used to be available on the contact site and another ambassador made a list a long time ago.

Addimaster · Aug 2, 2014

Something is not right in my account

Yea i did checked the order history and there is nothing. The money is just gone without any trace. The problem is im from Germany and when i go to the support website it only gives me the 2 options to post it in this forum or to post it on twitter. This
is really weird, i searched very hard for a support hotline, but it seems that there is none for germans. Maybe there is a german support hotline but its so hidden that i cant find it. So i guess my money is gone and i can do nothing about it cause there is
no real support in this forum. This sucks, what should i do now ^^ Why microsoft? WHY?!

LOWxONxHealth · Aug 2, 2014

try calling 1-800-4MY-XBOX during normal business hours and explain the issue.You may be able to have your account credited for the mistake.Xbox Live has been having technical issues since Friday.You should have a purchase confirmation in your email.Dont
delete it yet until you speak to a service rep.

LOWxONxHealth

try calling 1-800-4MY-XBOX during normal business hours and explain the issue.You may be able to have your account credited for the mistake.Xbox Live has been having technical issues since Friday.You should have a purchase confirmation in your email.Dont
delete it yet until you speak to a service rep.

PalmettoBling

You can also check your Order History at account.microsoft.com under Payments & Billing > Order History. Check through there for if there were any fradulent charges or errors and if so, click "Get order help" underneath that for options to reach Billing
Support team.

NeViLLa

Check your router settings, and make sure your ports are open.

Smwutches

Phone numbers for German support are 0800 181 2968 Direct: 49 695 007 0422

SargentDynamit8

There are still many reward credit not converted for. So you made a mistake rewards8. I request 50,000 reward credit to make up for those credits not converted and for VIP errors.

something is not right