Someone signed into my account

Eurysclepius · Jul 23, 2018

So yesterday I tried to open rocket league but I couldn't. There was a notification that said I was already signed in to another console. I just thought my internet was screwing up like it always does. Then after about 30 seconds rocket league opened. I
immediately noticed something was wrong when i saw that my car had default wheels on. I then proceeded to check my inventory and all that was there were items that weren't worth hardly anything. So I submitted a request on the rocket league website asking
if there was anything they could do. They responded telling me that they couldn't do much about it, but they did tell me I had completed 3 trades where I gave someone something and they gave me nothing, and they told me the gamertag of the person I "traded"
with. I've never traded with anyone like that before. Then I realized the notification wasn't a problem with my internet and somehow someone was able to log in to my account. If there is anything I can do about this I would really like to know.

:)

superfrank2008 · Jul 23, 2018

Signed into someone else's account?

Hi , just want to know if this has happened to anyone else .. During the xmas day madness while I was trying to sign in to my account to chat for help ... I was logged into someone else's ?!? I could access store , messages , eTC.. i took a screen shot that
iv attached below ... This is not me...

So my questions are :has this happened to others

is my/your account at risk

is xbox aware ?

iv tried contacting them .. But it's a 40 min wait on the contact us chat and it kicks me after waiting 5 mins.

DCFC734 · Jul 23, 2018

Cant sign into xbox 360 account

HI, hoping someone could help me. I cant sign into my account on my Xbox 360, only thing thats changed is I have recently got an Xbox One and signed into it with my xbox account, would signing into the Xbox One have caused an issue ?

Thanks

M3tal Daz3 · Jul 23, 2018

If you think your account was compromised check the steps to follow here:
Compromised Microsoft Account Help | Hacked Microsoft Account Help

Arminator · Nov 3, 2018

After you followed the steps on the website that M3tal Daz3 linked you above, you can take several steps to make sure no one can sign into your account.

You can do all these settings on
https://account.live.com/Proofs/Manage

If you have a Smartphone (iOS, Android or Windows Phone will work), make sure that you enable "Two Step Verification" on that website, and then set up the Authenticator App on your phone according to the instructions on the website.

After you changed your password (to lock out any person that has your account stored on a console), a hacker would need to not only know your new password, but also have access to your phone.

Whenever a hacker tries to sign into your account, they are asked for a code that only your phone can provide, So unless the hacker also was able to physically steal your phone, no one can now sign in without your consent.

Also make sure, that when you visit a friend and sign into their console temporarily to NOT store your account password on that console.

M3tal Daz3

If you think your account was compromised check the steps to follow here:
https://support.xbox.com/my-account/security/compromised-account-solution

FlashSpirit3

Go to https://account.microsoft.com/ or https://www.xbox.com/ right now and signing (if you can) or reset
your password again (via email or phone verification). DO IT NOW!

Then go through all of the security settings. Change your PIN and most importantly set up 2FA! That way no changes can be made without you authorizing them. You will need to have Microsoft Authenticator on your phone! If your phone is not secure, then you can
use email.

You can also temporarily disable your account, but should not have to if you change the other identifications.

Make sure you do this for access to all of your devices. In fact, I recommend you remove them all for access and start again!

Do it now!

Let us know how this turns out! Security is paramount!

Arminator

After you followed the steps on the website that M3tal Daz3 linked you above, you can take several steps to make sure no one can sign into your account.

You can do all these settings on
https://account.live.com/Proofs/Manage

If you have a Smartphone (iOS, Android or Windows Phone will work), make sure that you enable "Two Step Verification" on that website, and then set up the Authenticator App on your phone according to the instructions on the website.

After you changed your password (to lock out any person that has your account stored on a console), a hacker would need to not only know your new password, but also have access to your phone.

Whenever a hacker tries to sign into your account, they are asked for a code that only your phone can provide, So unless the hacker also was able to physically steal your phone, no one can now sign in without your consent.

Also make sure, that when you visit a friend and sign into their console temporarily to NOT store your account password on that console.

steeledwand7664

With the security proof update started the only way to change your password is to regain access to that old security proof cancel the update which will then give you the oppurtunity to change the password on the account then you would be able to change
the security proof to something that you do have access to currently.

DeerBabies17

Sounds like someone else is signing into your account! Ive never gotten the Goodbye message for a connection loss, but it does pop up when someone else uses my account. Id check with your friends and see if someone is signing into it, and change your password
to prevent this from happening in the future

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Someone signed into my account