Someone in my family I don't know

Discus and support Someone in my family I don't know in XBoX on Consoles to solve the problem; There is an account in my family I don't recognise and I can't leave or remove them because I have a teen account a0b28633-f244-4008-bd5e-7bab634adeb3 Discussion in 'XBoX on Consoles' started by SpunkyCabbage8, Nov 29, 2015.

  1. Someone in my family I don't know


    There is an account in my family I don't recognise and I can't leave or remove them because I have a teen account

    :)
     
    SpunkyCabbage8, Nov 29, 2015
    #1
  2. Smwutches
    Smwutches Guest
    My account is used by someone I don't know.

    You'll need to contact support and have them start an unauthorized access investigation. Contact Us | Xbox Support
     
    Smwutches, Nov 29, 2015
    #2
  3. My account is used by someone I don't know.

    Hello,

    last days i saw that someone is playing on my account without any permission. He also bought some V-Bucks on Fortnite, a game I don't even play. I also receive mails that give a secret code to change my microsoft account password (he surely have my mail
    password to check this code) and I don't know how to force this guy to leave my account.

    Sorry for my english I don't speak very well.

    Waiting for an answer from you, Louis Brossillon
     
    Wazza78Gaming, Nov 29, 2015
    #3
  4. {Parity}
    {Parity} Guest

    Someone in my family I don't know

    Can you not get your parent or guardian to remove the account? That would be the way to get the issue resolved. Good Luck, Happy Gaming!
     
    {Parity}, Nov 30, 2015
    #4
  5. How can they do that if I account isn't linked to them in anyway?
     
    SpunkyCabbage8, Nov 30, 2015
    #5
  6. Hi,

    for someone to be added to the family, is that the adult or adults of that family must added them to it. you will need one of the adults to remove them.

    Happy Gaming!
     
    ISirProdigy007, Oct 31, 2018
    #6
  7. DeniqL Win User

    I was put in a family by someone I don't know and can't leave

    Hi,Mielle! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Hmm that is quite weird since they would need you to sign in in order to add you to a family.

    Is your account a child account?
  8. Smwutches Win User

    My account is used by someone I don't know.

    You'll need to contact support and have them start an unauthorized access investigation. http://support.xbox.com/contact-us
  9. JudeHarcourt Win User

    Microsoft account locked out of multiplayer due to being made a child account in a random family.

    Hi, my issue is that I have been assigned to a family with someone I don't know, so it's impossible to get removed from the family. I must be a child account since I can't access any multiplayer games or remove myself from the family.
  10. JosefLBohorquez Win User

    I don't know who is the leader of my microsoft family

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today MariaLyngsmark

    In your own Microsoft account family group there's someone else with you?

    Or you're alone?

    https://account.microsoft.com/family/home

    Please double check this and let me know

    I'll be waiting, greetings from another Microsoft user!
  11. SpunkyCabbage8 Win User

    Someone in my family I don't know

    How can they do that if I account isn't linked to them in anyway?
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Someone in my family I don't know

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