Someone has hacked my account

BragOrange8951 · Jun 14, 2016

I made a 2nd outlook.com account in order to have a 2nd account in the age of empires: castle siege game. I used this account on only 1 laptop using Windows 10. The account recovery procedure asks for detailed information regarding the associated email
address. I don't have many details to share since I didn't use the account for anything but playing the game. I can find no other way to recover the account. I changed the password and tried to log back in until the account became locked. My game stays
logged in even though I'm locked out of the account.

It's a shame I did not set up 2 factor authentication at the time. The person who took over my account did that right away.

If anyone has an idea on how I can recover this account I sure would appreciate it.

:)

Jack Le · Jun 14, 2016

Help. My account got hacked

My account has been banned from communications because someone hacked my account. Please help me.

BrOaDLeYx · Jun 14, 2016

Help !

someone has hacked my account, and bought microsoft points on it, like £30 worth.. has someone got advice :\??

Juan Lumbreras · Sep 4, 2016

Follow the instructions here.

www.microsoft.com/.../hacked-account.aspx

Juan Lumbreras

Follow the instructions here.

www.microsoft.com/.../hacked-account.aspx

Georges C.

Hello again, If you contacted Xbox support and they gave you this information, unfortunately it will not be possible to recover your account.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is Welcome to the community.

Hello Iceyz16,

I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

Iceyz16

First of all, yesterday my account has been hacked and my email has been removed. Same goes to my phone number. Now, I lost access to every microsoft products. I already filled in the recovery form many times and still cannot recover it. When I called the microsoft department, there is nothing else they can do other than terminate my ORIGINAL account and I need to re-buy all the microsoft product. I still access the microsoft authenticator but the email is change to the hacked one.

Georges C.

Hello again, unfortunately if you received this message you will need to provide more information regarding your account so that Microsft's investigation department can investigate your request.

Someone has hacked my account