Someone hacked my minecraft and change my gmail to my minecraft and i no longer have access...

Hello Redstone3777,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to help a friend recover hacked account. Let us check and see on what we can do to help address your concern in a timely manner.

If you are helping a friend trying to recover a hacked account, let your friend your friend follow the account recovery process established by Microsoft. If the account information like the email account and security information were already changed by the hacker, I am afraid it would be nearly impossible to recover the account. However, let your friend still try our tool in to help on the account recovery process.

Before we go any further, I would like to set your proper expectations that Microsoft accounts are fully managed and handled by an automated server and we don't have manual access to it because Microsoft really takes our security and privacy very seriously. This means that our support agents and advocates can't do more than you can do for yourself with the account recovery form. The questions are intended to verify ownership of the account. We do not have the ability to send password reset links or provide other ways to access or change account details.

Here are the steps we can provide to help you recover your account:

1. Before attempting to recover your account, make sure you use an alternate email that you have access to recover your account to receive feedback from Microsoft's automated system about the status of your account recovery.

2. Click on the help tool to log in – Make sure you select the correct option from this list and follow the instructions exactly. It is also possible to contact live support through this tool and report about changes of the account which was managed by the hacker already.



We thank you for bringing this concern to us and glad that we were able to provide assistance on what to do in this kind of situation.



Sincerely,

Hi, i am able to login to my microsoft account fine, but when i login to the minecraft launcher now it says i dont own minecraft java anymore and i know it was hacked because my friend said someone changed my minecraft name.

Hello Samy, Im good, how about you?

Thanks for replying! I appreciate it very much! The problem with my minecraft account now is that when I migrated it I used my own gmail account but when I bought my minecraft account I used my dad's gmail account to buy it. I saw on youtube that you had to use the same gmail account as when you bought minecraft to link your minecraft account to a microsoft account. But I didn't do that I used my own instead of my dad's. So basically what Im trying to say is how do i change my microsoft account that i linked to my minecraft account?

Hi Fernando,

The problem is that I can no longer find a Minecraft account with my Microsoft account, but I do have the purchase email,

maybe that will help to restore my Minecraft account?

I have the idea that I have been hacked and that they have changed my login username and password.

I also contacted Mojang, but they told me to go to Microsoft with this issue.

I've got access to my Microsoft account, I said that I won't have access to it for much longer so I need to change my Minecraft account to another mail, how do I do that