Someone hacked my email and created an Xbox acct, how can I delete it??? Please help

Hi JazzlynDixon,

First thing you might want to do is to check your Microsoft Account settings, making sure nothing changed when it comes to your account's security such as emails, phone numbers or address, then make sure you change your password. Changing your password will
prevent them from logging in.

You can check who logged into your account without your authorization, by clicking the link below, then select Sign-in activity.

https://account.microsoft.com/security/

I highly recommend enabling Two-step verification after changing your password.

If you need to reach out to the Microsoft Support Team, you can via
https://support.microsoft.com/en-us/contactus/

I'd recommend as first step that you log in to your account at and change your password:

https://account.microsoft.com/profile/

Then go here and check your account's sign in activity and/or report any unusual activity:

https://account.microsoft.com/security/

Here is a link to a Support article for a compromised Microsoft account in case you need it:

https://support.microsoft.com/en-ca/help/10494/microsoft-account-recover-hacked-compromised-account

Good luck!

My son was on bungee to try to get a symbol next to his profile name on halo reach, he said that he got it now but we cant figure out the acct! The original password that was for the "Blakninja" acct says that we dont have permission to access or something
like that now. So bungee does affect your Xbox acct in some ways. he said that when he went on with the email, he deleted something that was set up because he said someone had set a bungee on his email, so after deleting that he proceeded to make a new one
to get his symbol. but how can there be more than one acct on 1 email address?? this other free xbox acct is on that email now so what happened to our "Blakninja48" acct? And the money I payed for it? Is there a way to ask someone from xbox how to fix my issue??

Or not. So I thought it worked, but it didn't. There is no such acct as comcast.com, so I can't get all the emails I need to. Can someone walk me through how to change my email? Every time I try, it says the email address can't be changed. So do I just
need to wait till this xbox live acct expires, and create a new one using the right email, comcast.net?

I need to delete an xbox account with my email on it, so I can change the email on the xbox account I actually use to the email on the account I deleted.

The account I actually play on and want to keep: Dawglover222

Account that needs to be deleted: PlumDay44983524

Someone set up my account with their email, and for something I had to make my own xbox account with my own email, so how can I use my email on the first account?

I don't want to delete the gmail email itself on the account that will be deleted, so what should I do?

Both accounts are technically mine, and the person who set it up for me does not use Xbox services. Their email is only going to no longer be affiliated with the first account, the one I wish to keep.

What do I do?

Per https://support.microsoft.com/en-us/account-billing/how-to-close-your-microsoft-account-c1b2d13f-4de6-6e1b-4a31-d9d668849979

"You can't use your old account name to create a new account after the account-deletion wait period expires."

As far as i am aware (someone can correct me if I am wrong) once you delete the account you wouldn't be able to use the same email again to create a new account.

Also the xbox account and email are essentially one and the same so since the first account was created with someone elses email the xbox account technically belongs to them. At least thats how support would typically see it.