Someone hacked me and I can’t get in my account.

Hi!

I hope this helps

https://beta.support.xbox.com/help/account-profile/manage-account/compromised-account-solution

Is there absolutely no way you can get into your old e-mail address? It might be quicker to go to the support page and request a call back, at this time I suspect increased use combined with reduced staffing levels could be leading to a buildup in cases
- I get that's not really ideal but well, I'm afraid that's kind of unavoidable at the minute.

How to recover a hacked or compromised Microsoft account

The above link will have the best means to recover your account.

Or:

There are two reasons you might think your account has been hacked.

• You may have received a message from Microsoft that says, “Help us secure your account”. That means we have seen some activity on your account that is out of the ordinary enough for us to take measures to lock down your account until you can take action.
• You have seen activity such as unauthorized charges, spam being sent to your contact list, unrecognized names in your file sharing, etc.

If neither of those sounds like your situation, please visit When you can’t sign in to your Microsoft account.

sorry for the delay I did not see the email that there was a response I have tried both of the troubleshooting steps both did not work My account was hacked and someone had used my last switch I don’t know why you guys can’t give me a switch if someone had hacked into my account my Microsoft account and you guys cant do anything that is stupid

I can’t check “downtime” because my account got hacked or either deleted my the hacker, it said someone just got into my account somehow it was added in then changed my email to theirs not I can’t play games anymore such as Minecraft, the only game I really play.

If u could help me reply back.