Someone got my grandson's account suspended, I need to talk to someone about this

DanaUhrmann · Jun 12, 2020

I need a phone number to call as someone got my grandson's account suspended, and I am the one paying for XBOX Live and this needs to be resolved.

:)

T0PCAT77

Xbox Support can't help with suspensions or communication bans handed out by the Policy Enforcement Team.

only the XBLPET can review cases.

this link has everything about how to file for a case review

https://enforcement.xbox.com/en-GB/home/howTo#sub-topic0-6

GMS1stLDYCannon

HEllo all we have is the enforcement page nobody you can physically speak with on this matter. Sorry for any inconvenience. You can go to the enforcement website and file an appeal if you want.

Murder XCll

It is the first that happens in this account, it may only be for 24 hours, to consult the reason for the suspension, log in with the account enforcement.xbox.com

Omnipotent Diva

go to the Enforcement page and see what he did.

XBF Ezra G

Hello Dana,

Thank you for your post. I understand you are experiencing an issue with your grandson's account being suspended. To address this, please visit our
Enforcement page. Here, at the Xbox Forums, we are unable to affect/change enforcement actions.

We appreciate your understanding.

Someone got my grandson's account suspended, I need to talk to someone about this