Someone else is signed in on my xbox app, what can I do to remove them and make sure my...

Discus and support Someone else is signed in on my xbox app, what can I do to remove them and make sure my... in XBoX Accessibility to solve the problem; I've signed into the xbox app and it's linked to a completely different xbox account to the one I use. My email is being used for this account, it has... Discussion in 'XBoX Accessibility' started by C_L_173, Jul 19, 2023.

  1. C_L_173
    C_L_173 Guest

    Someone else is signed in on my xbox app, what can I do to remove them and make sure my...


    I've signed into the xbox app and it's linked to a completely different xbox account to the one I use. My email is being used for this account, it has no activity or g. I never signed out of the xbox app I just one day opened it and I was signed out, if someone is using my xbox account to then they must've has my pw before. I've changed my pw now but not sure what else to do

    :)
     
    C_L_173, Jul 19, 2023
    #1
  2. John P_14 Win User

    (Fixed)The Person Who Bought This Needs to Sign in

    Please make sure that you are signed in to the correct account that owns the games and apps. If someone else owns it and you're using a different account to play, make sure to set the account that owns the games as Home Xbox.
  3. Ch1ps Win User

    How do I stop seeing someone sign in that I've blocked??

    I'm not sure if Blocking someone removes them as a "Favorite" which is what triggers seeing someone sign in. Perhaps unblock them, remove them as a favorite and then re block them?
  4. Danny A1 Win User

    Xbox app Sign in Button

    Hey Josef,

    Im on Windows 11

    As for the troubleshooting, i made sure all the xbox services were enabled. Also i saw that someone else had a similar issue to me and what helped them was by installing the xbox companion app and signing into it. However it didn't work for me.
  5. FernandoCarvalhoPV Win User

    Xbox app does not let me click anything [WIN 11]

    My name is Fernando I'm an independent consultant, I'm happy to help

    Make sure Windows is up to date.
    Make sure your Xbox and Gaming Services apps are up to date.
    Make sure you are signed in to Xbox ap and the Store with the same account. I'm leaving this procedure and hope it helps. On your computer, go to Xbox.com and select Sign in. If there are issues with your account, the instructions will help resolve them. If you can't get past the login screen, select I forgot my password and follow the instructions.

    If that doesn't work, select Start > Settings > Time & Language. Under Date and time, make sure the Set time automatically setting is turned on.

    If none of these options work, select the Start button > Settings > Accounts, find the Microsoft account you used to sign in to the Xbox app, and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.

    Hope I helped and see you soon
  6. J0hn Win User

    XBOX app on PC won't let me sign in

    I have the same problem, unfortunately your solution did not help.

    My Xbox sign in is also my main user account for Windows, so I cannot remove this and try again easily.

    Clicking Sign In simply make the window content briefly disappear, then come back with nothing changed and still not logged in.

    Signing in with my profile is working everywhere else, just not in the Xbox app, which means I've lost access to my PC software through it - I'm sure this is the same for other too.
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