Someone botted my account

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here. Sorry to hear about what happened. No worries, we will do our best now to get this sorted out.

There are things online that we cannot control like who’s following us. I don’t think the enforcement team will ban you just because there are lots of questionable followers you got in a certain period of time. They must have taken this into consideration.

So long as you do not violate the Xbox Community Standards, everything should be fine.
https://www.xbox.com/legal/community-standards

Hi Christopher!

We can't really control who's going to follow us on our accounts. You shouldn't be held liable for that even if those are fake followers as long as you didn't do it. The Xbox Enforcement team investigate any activity or report and take it into consideration when making an enforcement decision.

As long as we follow or abide to the Xbox Community Standards, then we should be safe. https://www.xbox.com/legal/community-standards

Hi Rostom,

I understand that the enforcement team may or should be aware of this type of activity but is there no way I can private my account? Stop random bots from adding me as 7000+ is an excessive amount to just live with?

Yes i understand i have been banned for botted followers but what im saying I DID NOT bot the followers. People use a tool to bot follow someone’s account and the account owner pays the price for SOMEONE ELSE bot following THEIR account do you not understand how this is wrong? It is entirely out of my control i cant stop someone from spamming bots to follow my account and the enforcement team knows this. Like i could find someone to bot follow someone’s account and result in their account getting banned how is that even legal or fair? I understand there is nothing you can do to help except send the same enforcement link which doesnt do anything as my appeal was already denied but i am posting this to spread awareness to other players that may have the same issue. Microsoft need to fix this immediately it is wrong to permanently ban someone for someone else bot following their account making me lose all my games and content i have paid for and all my progress over 16+ years with 111k gamerscore.

Is there a way to reappeal or speak to someone I’m just kinda sad I lost my account because someone botted it