Somehow still in xbox gold although it expired Yesturday :S

Xl Connor96 lX · Jul 17, 2014

Last month on the 16th I used my debit card to buy 1 month of gold (Free GTA V DLC), and almost instantly afterwards turned off the auto renewal, and then removed my debit card details off my account.

But now however despite it supposedly of running out yesterday, I still have gold membership today :S despite there being no auto renewal OR payment details for it to use. And when I checked on my subscriptions it says "expired on 16/08/14", which is next
month, and when I choose it it just says "Paid with: None"

i know now I should be happy over this, and I was contemplating buying another month, but this is freaking me out a little. I have no emails, my transactions show nothing about buying gold in any way this month, and still I can play online perfectly (just
played a game of gears of war 5 minutes ago). So does anybody know anything about this? I don't mind paying the £6 for another month, but seeing as my account is completely empty till friday, I don't want to have to worry about it somehow still having my account
details and charging me what I can't afford (until Friday), forcing me to pay a £20 over fine (or whatever it is) advice would be appreciated.

:)

buckogamingxX · Jul 17, 2014

Cant use my gold membership

hi there. Yesturday i bought a 3 month xbox live gold membership and redeemed the code but i am still unable to use any xbox live gold features such as starting parties and playing online

FatPissyduck · Jul 17, 2014

Error redeem xbox live gold

My xbox live 14 day trial i got with my xbox one s ran out yesturday so i bought a 12 months xbox live gold and i tried redeeming it but it gave me an error saying

"An unexpected error has occured. The error has been recorded and Microsoft will work to fix the issue. Please try again later.

Daft Badger · Jul 17, 2014

Best bet is to phone support straight away otherwise you might find your account being suspended due to billing issues.

U.K. number is 0800 587 1102

Xl Connor96 lX · Jul 17, 2014

Can I contact them using chat or does it have to be by phone?

Daft Badger · Jul 17, 2014

Phone as it's a billing issue.

Stu Fae The YY · Oct 31, 2018

this happens to me all the time mate its no big deal MS are pretty ok iv gone 3 weeks before they put me dwn to silver lol.

Stu Fae The YY

this happens to me all the time mate its no big deal MS are pretty ok iv gone 3 weeks before they put me dwn to silver lol.

Daft Badger

Phone as it's a billing issue.

Xl Connor96 lX

Can I contact them using chat or does it have to be by phone?

Daft Badger

Best bet is to phone support straight away otherwise you might find your account being suspended due to billing issues.

U.K. number is 0800 587 1102

Lee-1D32687A-8B6E-48

Unfortunately, it looks like one of two things happened here. First, the Gold – 40% off 12 Months service(s) up for renewal looks to me like a deal you received when signing up for your last year of Gold. Such deals are not renewable, so although it still
reads as Gold – 40% off 12 Months service(s), it won't renew at that special price. Second, anytime a deal is offered as a limited time event, there is no way to get access to the deal after the time limit expires, no matter how good the excuse. Sorry mate!
Hope that helps.

Somehow still in xbox gold although it expired Yesturday :S