Somebody help me figure out why I got banned?

Hi Gurpreet, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Have you checked the Account Strike page?

https://support.xbox.com/help/family-online-safety/enforcement/enforcement-history

Sign in and visit the Enforcement page.

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.

After you’ve completed the form, select Submit.

For more information: https://support.xbox.com/help/family-online-safety/enforcement/how-to-submit-a-case-review

It does not clarify. It gives me like 5 different things I COULD have been banned for and I can't find any dedicated team to help me figure out why. It also instantly denied my request for a reversal. It's why I want to talk to a human so I can figure out why and can plea my case because I think it's ridiculous that I got banned for anything I did, regardless of Xbox's reasoning.

Hey there Eel

We are sorry to hear about any issues you may be
having due to an enforcement action. Unfortunately as this is forum support, you will not be able
to reach the enforcement team here, and we wouldn't be able to assist further.



Also we would recommend to take a
look at Microsoft’s Code of Conduct Explained
for Xbox Live Customers.

Please visit our
Code of Conducton
the enforcement site to find out how to stay safe.

We'll be locking the thread as this has no further resolution and in an effort to prevent repetitive answers.
If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.

Your post is a little confusing.

1. You say you looked on enforcement and it shows that you have a ban till March 12th.

2. Then you say you look at your account at the Microsoft site and it does not show an enforcement.

A communications suspension on a Xbox profile would be handled by the enforcement team on their website enforcement.xbox.com This is the ONLY site that will show a Xbox profile suspension so I am not sure what site you were trying to look at on Microsoft
that would show you a suspension.

Like the other posters have said it will not give you specifics on what you were suspended for it will just tell you something like this profile engaged in hateful communications (that is just an example not necessarily what you did) If the suspension is
eligible when you go to the enforcement teams website and click on the orange hammer on the front page it will show you all of the enforcement actions that have ever been placed against the account and if the suspension is eligible there would be a button
there that says apply for a review.

Use a different browser preferably not chrome or safari

Firefox or edge works.best

Also they will.never go into.details about your suspension becuase of the privacy and security of the network

And yes we seen people actual retailiate on forums against said users usually complaining about punishment for retailiation.after they retailiate on the person after the suspension

Reports can be from weeks or months ago you are never told who or what action other then the type of suspension cauaes your suspension