Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

Discus and support Some wierd things happening with gamepass for pc beta, error codes and missing installed games. in XBoX on Windows to solve the problem; So I have been trying to get the gamepass to work for me for a few days now. I have the newest version of windows, everything is up to date (version... Discussion in 'XBoX on Windows' started by Rudiarius066, Jun 13, 2019.

  1. Rudiarius066
    Rudiarius066 Guest

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.


    So I have been trying to get the gamepass to work for me for a few days now. I have the newest version of windows, everything is up to date (version 1903) , I am the administrator for the pc (the only user) everything is good to go. I have done every fix
    that I could find online. Reinstalled the app numerous times also. I am able to get into the app no problem, it seems to work fine. The two games I wanted to download was Metro exodus and Void Bastards.

    So this is where it gets a bit strange. Last night I was finally able to actually download void bastards and metro, success! I figured some kinks were worked out on Microsoft end or the computer gods looked down on me finally! I even played Void bastards
    for an hour or so before going to bed. Before I turned the computer off both Void bastards and Metro were downloaded. So on the 10th, in the afternoon I turned on the computer to check out metro (seeing how it was installed finally) and although it showed
    it on the left side of the app as being installed, (where it shows your installed games) all the files were gone! It showed 0 bytes under the options of the game through the app. I went to the install folder (which I was able to put on a different hard drive
    other than where windows is installed) and low and behold the folders were completely gone. Void bastards and Metro were just GONE. I did not do this. The last time I turned off my computer over 60 gigs of data was there and then around 12 hours later,
    without even turning the computer ON they were gone. I have never seen anything like that before. Remember I was able to play Void bastards the night before no problem for about an hour.

    Fast forward to now (6/11/19) its 1am over here on the east coast of the US and im getting problems ONLY downloading non Microsoft owned games. Like Metro ect. I am able to download Forza fine, Sea of thieves works NP, but when I try to install a third
    party game it says I need administrator approval and when I click download it gives me the error code 0x80070005. First party Microsoft games do not say anything about needing administrator approval before install and install fine and seem to run OK. Now
    remember I was able to download those same third party games last night!

    It just doesn't make much sense, especially how those two games were just gone when I turned on my computer today. I have a data cap (stupid xfinity) and that's a kick in the gut seeing how big of an install Metro is.

    Sorry for the long post, I just in my 25 years of playing PC games I have never seen something like this before (as far as the disappearing game files) I know its a beta and being a big Early Access player on many games I understand there are some weird
    problems. I have looked everywhere for someone with a similar problem but no luck. Thought I would share my odd story just in case maybe someone else has run into something like this., or even better yet, a fix. Thank you!

    Error code: 0x80070005

    Error code: 0x80070005

    :)
     
    Rudiarius066, Jun 13, 2019
    #1
  2. Imapenguin1980 Win User

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

    Unfortunately this did not work for me. I reverted to the KB4497935 update and still I get the error on admin approval required games(third party games). Not sure, but after days and days of talking to tech support, researching on the internet and trying
    fixes that I would think would help, I got nothing. Maybe its just best to wait and see if an update will come through in the next week or so as I would really like to play Metro, as well as Tyranny.

    EDIT: Ok, so after reverting to the previously mentioned update, then re-installing the KB4053293 update, it started working again. Not sure how or why this happened, but it did. Of course, I have only tried to dl tyranny so far, but I am now starting metro
    to see if it worked. So, in conclusion, maybe try reverting and reinstalling update and see what happens?
  3. DETOXED Win User

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

    I’m no help because I can’t get game pass to download the app at all and yes I’ve done all recommended steps.
  4. Shade-22 Win User

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

    Your not alone. Ive been getting the error a lot and when I managed to talk to customer support they said it was likely on their end. It took 12+ hours to log in (random fluke it even worked) then constant errors in trying to download games off the app or
    the store itself. Updated and then restarted and had to force explorer to boot up multiple times because win 10 hates me. And now that its semi functioning the few games I want to play wont even download. Beta or not, as far as releases go this whole experience
    is turning me away from the game pass which is a shame. I was legitimately excited for this to be a thing that could potentially end epic.

    Wolfenstein 2

    Hollow Knight

    Magnus Opus

    Metro Exodus

    These and a few more get the 0x80070005 error.
  5. Rudiarius066 Win User

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

    Im just going to assume its beta issues and what not. I am going to just shelf it for now and come back in a few days, maybe a week and check back. My sanity and whats left of my hair, Im pretty sure will thank me later. But I hope everyone who is having
    issues good luck! I think when all the issues are ironed out it will be a great service for us PC gamers who want to use it! And pberry72, enjoy Metro!
  6. Rudiarius066 Win User

    Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

    Here is a quick update, someone seemed to find a temp solution to this problem.

    From another post and posted by FuturOscuro "Ok for everyone,this is the solution, in settings > Update and Security > View update history > Uninstall updates, I actually uninstalled the latest entry (June 11 KB4053293) Restarted, currently on the KB4497935
    build and I can install and play Metro now"

    This seemed to work for me, as far as right now. Also someone else mentioned to pause automatic updates for seven days so it doesnt revert back to that update that seemed to mess stuff up for us with problems. Hopefully this works for some other people
    as well! Good luck and fingers crossed Microsoft fixes this problem soon!
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Some wierd things happening with gamepass for pc beta, error codes and missing installed games.

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