Some regional issues.

Well, I have this problem. my account is mexican, but, accidentally i put rewards in the USA webpage and i noticed that the type of coin changes. So, what is the correct one?



:)

 

Regional issues

Is it possible that even though I live in Canada, that for some reason my xbox 1's or my account's regional settings are for the US?

The reason I ask is I received a $50 gift card for x-mas, well last Monday I finally got around to redeeming it. After I put in the code I got this notice. "This code is valid for CAD, it is transferable so if you know some one in that region you can give
it to them". Well as I said I live in Canada have all my life, so off to xbox support I go after 5 days and many frustrating repetitive questions we finally got it so i could put my code in. So later that day I go to use the money to buy car packs in Forza
6. When I clicked on it and choose payment method I only got 3 choices "Credit card, or debit card, payPal or redeem code." and no option to use my gift card funds.

I went to my account on the xbox1 console account and billing to make sure the funds where there. This is where I noticed something odd. the funds were there it said I had $50 CAD, but above that it said I had $0 US funds. why would that even be there? So
is it possible that my xbox thinks I am in the U.S., and would that be the reason I can not use the $50 CAD I have available to purchase the car packs?

Thanks in Advance

Phred.

 

Regional issues

becauss you set it up as a us account

Region of an account is setup on starting the account

You will have to migrate to Canada and if you used a prepaid membership card then you will have to add another gold memberships

If you click thru us English and region you do realize those are separate regions from the us righr?

Regions go be countries not continents

 

in the mexican versión shows me i must got $3000 pesos mexicanos :/