some problem of Microsoft Mahjong in windows 8.1 update1

daviking222 · Apr 20, 2014

after update, i found some problem and hope you team could fix it
my pc is intel coredue and video card is ati mobility x2300
my windows 8.1 update to update1 and language is chinese traditional
my computer is asus a8jr
bug/problem report
all background are broken texture and others are ok

could you fix these problem for better user experience?
and thank you

:)

daviking222 · Apr 20, 2014

some problem of Microsoft Minesweeper in windows 8.1 update1

after update, i found some problem and hope you team could fix it
my pc is intel coredue and video card is ati mobility x2300
my windows 8.1 update to update1 and language is chinese traditional
my computer is asus a8jr
bug/problem report
the modern theme still disappear when using chinese as first default language but show up when setting the first default language to english us

so the garden theme is the only chooice in chinese
the bomb explosion of morden theme was normal
the bomb explosion of garden theme was broken texture
could you fix these problem for better user experience?
and thank you

daviking222 · Apr 20, 2014

some problem of Taptiles in windows 8.1 update1

after update, i found some problem and hope you team could fix it
my pc is intel coredue and video card is ati mobility x2300
my windows 8.1 update to update1 and language is chinese traditional
my computer is asus a8jr
bug/problem report
if using chinese as first default language, the splash words between changing level will be broken texture

but change the first default language to english us, the splash words will be normal
could you fix these problem for better user experience?
and thank you

MS Win8 Games · Apr 23, 2014

This is not a problem with our game, unfortunately. This is a problem with Windows and your graphics card.

Please try to update your graphics drivers and restart your computer.

MS Win8 Games

This is not a problem with our game, unfortunately. This is a problem with Windows and your graphics card.

Please try to update your graphics drivers and restart your computer.

Coreysito

Hello hongdazhi,

Please try the following steps to make certain that everything is completely up to date and that no updates got stuck somewhere:

1. Press the Windows key

2. Type in Windows Update

3. Under the search bar you see on the right, choose Check for Updates

4. In the Windows Update screen, press the Check Now button

5. Even if it doesn't seem to find any updates, click on View Details

6. Install any updates you see that haven't been installed- including optional ones

7. Restart using the restart option from the shutdown menu.

Then please try these steps:

1. Press Windows Key + R

2. In the box, type wsreset.exe and press Enter

3. This will re-launch the Windows Store

4. Hover over the right-hand side to bring up the charm bar

5. Choose Settings

6. Choose App Updates

7. Choose Sync licenses

If you find that these steps show that you are completely up to date, then please try the following in order to fix any possible corruption in the game’s files. Uninstall the game and then restart your system by selecting the “Restart” option from the shutdown
menu. Once you’re back up and running, press the Windows Key+R and type wsreset.exe in the dialog box and press Enter. Re-open the Windows Store app and reinstall the game.

Please let us know if these troubleshooting steps do not get you back into the game.

StagedMoss04

Having the same problem since installing Windows 8.1 on both Solitaire & Mahjong.

HarmonicBump6

I have been having problems w/the Microsoft Mahjong game. The game won't load so I can't play the game. I looked for

updated and there was none. I have windows 8 .I did try to download windows 8.1,there was too many problems causing

virus and bugs. I went to the office store and was told because it's a free download 8.1 there are going to be problems.

They said I should buy the full version for $299.00.Need help w/Mahjong game still not loading.

ConceitedCat498

I need to add to my previous post that my problem is unique to the Windows 10 version of the Microsoft Collection. Other Windows 10 games such as Microsoft Jigsaw, Minesweeper, and MahJong work just fine. Also on the computer that I returned to Windows
8.1, I am able to access the Microsoft Solitaire Collection and play with no problems.

some problem of Microsoft Mahjong in windows 8.1 update1