Some Games won't install

try to install the game if it is too scratched it won't install. All my games are from gamestop or ebay and some are pretty scratched up, but as long as they aren't deep it should work fine. if they won't install you can always return them to where you
bought them.

Hey XBF Leo Geo,

Thank you for your prompt response.

Firstly, I verified whether or not my console's up to date and sure enough, it is (option to update is greyed out).

Also, when I try to move the games I was forced to install into my internal hard drive to my external hard drive, the same error pops up and it doesn't let me do so (installation stopped 3 times, accompanied with the error
code 0x80070570).

Finally, yes, I am part of the Xbox Insider Program.

I guess the only thing left is reformatting the external hard drive and see if that does the trick. I may not do it right away as I've got around 6TB of games installed in there that I'll need to reinstall, but I'll do so soon enough and post the results here
so that others may use as reference if they end up having the same issue.

Thank you so much for help bud!

Hello III Essence,

Thank you for posting on the Xbox forums. We understand that some games will not install or play on your external hard drive. There are a couple of troubleshooting steps that we can try. The first one is to make sure that

your console is up to date. The console may be having an issue with installing updates on your external hard drive. That is why you're forced to move them to the internal hard drive like you explained. This could also explain how the console states that
the game is not fully installed when it was. This is because the update adds to the game's file size.

Do the games still produce the same errors when you move them to the internal hard drive and then back to the external? Is your console enrolled in the

Xbox Insider Program? We could try formatting the hard drive, but that would require us to remove all the games from the external and move them to the internal. We would prefer to do this step last since it is the most time consuming. Be sure to let us
know the results!

The Twitter Support Team is mostly there to take reports of any issues, and keep everyone updated on their progress with resolving issues. You can receive support by posting here on the forums or by contact the
Xbox Support Team through the Xbox website. We hope this information helps!

Since the game is already installed on your hard drive, you won't have to reinstall. However there might be some updates to the game that may require download

Nine times out of ten when you uninstall a game it won't show up in your ready to install list for hours or sometimes days. Unless it was a physical copy of a game then it won't show up at all. Sometimes alll the games in ready to install will disappear
and sometimes only a few. Then you get that rare occasion where some games you have installed will end up in the ready to install list but a few minutes later the problem will fix itself.