Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet...

Discus and support Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet... in XBoX on Windows to solve the problem; Hi, I've had Gamepass Ultimate for about half a year, and from the very beginning I noticed right away that some games are not even listed to be... Discussion in 'XBoX on Windows' started by itsnotme46, May 16, 2021.

  1. itsnotme46
    itsnotme46 Guest

    Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet...


    Hi,

    I've had Gamepass Ultimate for about half a year, and from the very beginning I noticed right away that some games are not even listed to be downloaded or purchased. For example Dragon Quest 11 and The Outer Worlds are not listed in MS Store at all for me. I managed to install The Outer Worlds via an alternative method, but it does not start, gives an error code 0x803F8001. I recently got Xbox Series X, I login there with the same account that has Gamepass Ultimate and both of these games show up and are installable, I've been playing Dragon Quest 11 without issues on the console. Lately I've noticed more games that I'm unable to install on the PC, for example Remnant: From the Ashes, Just Cause 4 and Yakuza 6 (in fact, only Yakuza Kiwami shows up and is installable, while all of them are available for PC and in Gamepass). The difference here is that they actually are listed in the Xbox app for Windows (not in MS Store, though), but I can't install nor buy them, it just says Not Available. Yet once again I can install them just fine on my Xbox console.

    Since the Xbox app uses MS Store, it seems that there are some restrictions set for either my PC or my account that prevent certain games to show up. I'm on the latest version of Windows 10 - 20H2. Could it be some sort of region lock, if so, how does it determine my region?

    I've already contacted "Xbox gamer" support, the answer from there was simply that it's "strange" and I've been unable to contact support by phone (yet). It seems very hard to get some official Microsoft support with people who can have access to my account and data.

    :)
     
    itsnotme46, May 16, 2021
    #1
  2. ngocphi Win User

    Xbox pc pass on steam deck

    Only gamepass ultimate works with steam deck

    Unless you install Windows 10

    Steam.os cannot install games because from gamepass games are windows based

    Only cloud gaming is supported unless you install Windows 10
  3. itsnotme46 Win User

    Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet they are available on my Xbox console.

    I'm aware that there are some games not available on gamepass for Windows 10, that are available for consoles. The games I've mentioned aren't part of that list, though.

    For example this page is for Remnant: From the Ashes -

    https://www.microsoft.com/en-gb/p/remnant-from-the-ashes/9pbhxgwzts2n?activetab=pivot:overviewtab

    On it it clearly states "You can play Remnant: From the Ashes with Xbox Game Pass for PC or buy it to own." and I can select the 3 dots, "Install on my devices", select my PC and it installs the game on my PC without issues. But I'm not able to play it, because it's "not available" for me and I get the same error code 0x803F8001.
  4. Farscape247 Win User

    Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet they are available on my Xbox console.

    pc gamepass has different games to the console gamepass, some of the games on the console gamepass won't be available to the windows gamepass due to resctrictions or only being available on other stores like epic and steam.
  5. itsnotme46 Win User

    Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet they are available on my Xbox console.

    I found the answer to my question, the answer was actually in my question already - region lock.

    If you go to your Region settings (if you type "region" in the search bar it'll show up) and look at the country given under "Country or region", then this is what determines what content you get in Microsoft Store. The country I have set there does not have access to some of the games.

    For Xbox Console, during first time setup, I remember it asked to provide a region as well, and I chose a big market country knowing that there shouldn't be any restrictions set for games. This is why I can install and play all the games on the console.
  6. JeffHolsinger Win User

    Xbox pc pass on steam deck

    Only gamepass ultimate works with steam deck

    Unless you install Windows 10

    Steam.os cannot install games because from gamepass games are windows based

    Only cloud gaming is supported unless you install Windows 10
    actually, the steam deck uses proton to run windows programs. you CAN install windows games on it without windows 10 and they run quite well. In fact, that's the selling point: many of the games that steamdeck runs are the windows versions. There are guides all over the internet for getting everything from EA play, to Gamepass, to GOG, etc running on the steamdeck to play the windows native games on the steamdeck.
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Some games are unavailable to be installed/purchased on GamePass Ultimate Windows 10, yet...

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