some friends showing offline even though there set to online

well some people change their online status to offline, but they are online, i dont know exactly your problem, I can reccomendo you to add them to best friends and maiby it will let you interact with them, if that doesnt work, try this https://support.xbox.com/en-US/contact-us

I have a friend who ALWAYS shows offline, even when they are definitely online. If I start a party, they can join, even though they show "offline".

It shows offline in games like ESO as well.

That friend says he sees the same thing for my profile, always offline.

Other friends show the correct status, it's only this one that has an issue.

Any ideas how to resolve?

You may have the chosen the option to appear as offline.

You can check it by pressing the "Xbox Button" on your controller to open the menu, there scroll left or right to the Sign in Tab, and press on your xbox profile icon, another menu will show up and there you will find an option at the bottom, select it and you will see a list where you can choose to appear either offline or online

Samething is happening with all my friends. Its showing all them offline even though i just had 10 friends online

Hi Robert,

Thanks for getting back to us in regards to this! I would like to ask, have you been able to test your network connection? How does your NAT type look? Is it moderate, open or strict? Also, if you have not tested your network go ahead and
'Test multiplayer connection' and let us know if you get any error messages.

If you do receive an error go over our troubleshooting article
'I get an error message when I run the 'Test multiplayer connection' on Xbox One'

Hope to hear back soon.

No I have not received a message from them. It says I have a perfect record