Some disc error support.....

Discus and support Some disc error support..... in XBoX on Consoles to solve the problem; OK, not sure if I am allowed to write this here. The first disc I had placed into the xbox one disc drive was a blu-ray. It worked a treat. I then... Discussion in 'XBoX on Consoles' started by snips n snaps, May 28, 2014.

  1. snips n snaps
    snips n snaps Guest

    Some disc error support.....


    OK, not sure if I am allowed to write this here. The first disc I had placed into the xbox one disc drive was a blu-ray. It worked a treat. I then installed Titanfall from a download card. Once again worked fine. Bought COD Ghosts today placed the disc into
    the drive.... nothing . Just kept on asking me to insert disc. After reading many posts about faulty drives i started to get worried. But i did not give up trying to find a solution. After 20+ attemts and turning the xbox on-off and changin the power settings
    I finally found a fix for my problem.

    Settings - Power & Startup

    Have it set to instant on but unselect Resume games quickly....

    Turn the consol off wait 10 seconds and turn it back on.

    I hope that helps .

    :)
     
    snips n snaps, May 28, 2014
    #1
  2. King Tones
    King Tones Guest
    King Tones, May 28, 2014
    #2
  3. Nearbywinter
    Nearbywinter Guest
    Xbox 360 backwards compatibility problems

    Thisll be a lengthy one guys, sorry.

    I recently noticed doom 3 bfg edition or xbox 360 had been added to backwards compatibility. I then learned that it was not available for digital purchase, so i went and hunted down a second hand disc for the game, disc is in perfect condition.

    When i put the disc in my xbox one nothing happens, it doesnt seem to recognise that there's a disc inserted at all. I am aware that the disc data isnt used at all and the disc simply acts as a verification key to prompt you to download a ported version of the game off the xbox cloud, this doesnt happen for me, i have also searched in the my games and apps and not found the game there to download.

    Ive looked at all the xbox support articles and followed all the steps, ive downloaded the system update, performed a reset cycle, deleted my profile off the console storage and redownloaded it, turned thr system to power saving mode to turn off the disc instant launch feature incase it was causing an error for the disc drive. Disc drive works fine with all xbox one games i own, and the doom disc as i mentioned is in mint condition so the integrity of the disc is not an issue.

    Ive tried all avenues of contacting xbox support and been met with only problems and frustration. Ive requested two calls from xbox support which have been ignored, i posted my question to the gamer experts, and not received an answer, ive tried asking in the community forums but have been met with an http error so it seems the forum might be down? I also tried the option of asking an ambassador, and was given an error and told i need to sign up to be an ambassador to chat to another ambassador, which i did, then when i attempted to chat with ambassador again it opens a link in my browser which contains a chat console which gets stuck loading up and doesnt open completely. Ive tweeted to xbox official support on twitter, and direct messaged them too, but have not been replied to.

    On answers.microsoft.com somebody has asked a similar question regarding the 360disc not being recognised, but with fallout 3 instead of doom, and the only advice the moderators seem to be able to give is to try purchasing a digital copy of the game if the disc isnt prompting download/install correctly (which i believe is a very half assed solution to a seemingly unrecognised error with 360 discs which claim to be on backwards compatibility list, telling the user to buy a digital copy when they already have a disc which is supposed to work...which is obviously not a viable solution for me as there is no digital version available for doom3 bfg!)

    Anybody have any idea what the hell i can do to get this disc to work correctly please? And maybe some sort of explanation to xbox's flawed customer support system which seems determined on wasting your time too? Getting highly frustrated now as it should not be this difficult
     
    Nearbywinter, May 28, 2014
    #3
  4. Bazajaytee
    Bazajaytee Guest

    Some disc error support.....

    Did you put a Blu-Ray back in the drive? If so, did it detect it correctly and play?

    If so, try returning your CoD Ghosts disc to the retailer and get a new copy. It could be a bad disc rather than a console issue.

    If you tried a Blu-Ray and it wasn't detected let us know.
     
    Bazajaytee, Jun 1, 2014
    #4
  5. snips n snaps
    snips n snaps Guest
    The console now works using both Blu-rays and games. Not one single issue with disc reading since.
     
    snips n snaps, Oct 31, 2018
    #5
  6. Bazajaytee Win User

    Some disc error support.....

    Did you put a Blu-Ray back in the drive? If so, did it detect it correctly and play?

    If so, try returning your CoD Ghosts disc to the retailer and get a new copy. It could be a bad disc rather than a console issue.

    If you tried a Blu-Ray and it wasn't detected let us know.
  7. snips n snaps Win User

    Some disc error support.....

    The console now works using both Blu-rays and games. Not one single issue with disc reading since.
  8. zJO91z Win User

    Game discs reading as DVD`s??

    could be the latest system update as it reflashes your DVD Drive to support the newer XDG3 discs and some xbox 360 consoles (not all of em) may have disc unreadable errors try.. contacting Support
  9. iareBRENDEN Win User

    blue ray / dvd doesn't play

  10. Majikthise Win User

    Xbox Original games keep freezing!

    It's more likely to be a emulation error. Some games are a bit buggy on the 360.

    If it was a disc error you would probably get an error rather than a freeze.

    Not much you can do. I doubt there is any support for Backward compatibility now.
Thema:

Some disc error support.....

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