Some Apps not working

Hi Peter. Thanks for taking the time to reply. I've tried all of these solutions with no success. There are no error codes either, the apps just circle and circle indefinitely and simply won't load. It started happening after the recent update.

Please make sure your console is up to date (a new update has come out recently) go to Settings < System < Update & downloads.

If that is not the issues try doing a power cycle. Hold down the power button on your console for 10 seconds then turn it back on.

If that doesn't solve it is there an error code or message?

I take it this for PC games?

Very long but hopefully try this guide and see if this works for you.

1.Are you using the Xbox live App or the Xbox device to play games?

If you are using the Xbox live App, then follow these methods.

Method 1.

Download and run the Modern UI App troubleshooter and check.

download.microsoft.com/.../apps.diagcab

Method 2.

I would suggest you to boot the computer in clean boot state and check if that helps.

Follow the steps to perform clean boot:

Step 1:

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.

d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.

e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.

f) On the ‘Startup’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.

g) Click ‘OK’, and then click Restart.

Step 2: Enable half of the services

a. Follow steps 1a and 1b to start the System Configuration utility.

b. Click the Services tab, and then click to select the Hide all Microsoft services check box.

c. Click to select half of the check boxes in the Service list.

d. Click OK, and then click Restart.

Step 3: Determine whether the problem returns.

If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.

If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.

If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.

Step 4: Enable half of the Startup items

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 5: Determine whether the problem returns

If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.

If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.

If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

Step 6: Resolve the problem.

After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem
item.

Step 7:Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

a) Press the ‘Windows + R’ key on the keyboard.

b) In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.

c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.

d) When you are prompted to restart the computer, click ‘Restart’.

Method 3.

To run the System File Checker you will need to open an elevated Command Prompt. This can be done by:

•Enter the Start screen

•Press Windows key + C on your keyboard to show the Charms bar. (If you are using a touch screen: touch the right edge of the screen and swipe your finger toward the center of the screen to show the Charms bar)

•Click Search

•Type Command Prompt into the Search field

•Right click Command Prompt (If you are using a touch screen: Touch and hold your finger to the Command Prompt, slide your finger down until you see an outline around the tile, and finally release your finger from the screen.)

•Click Run as administrator

Enter the command: sfc /scannow

Note: If you are using a touch screen you can open the touch keyboard for the Command Prompt by tapping the keyboard icon displayed on your Taskbar near the System tray.

Hope this helps.

i'd suggest un installing the game and then re installing it and starting again if that fails to work let us know