Solo US adult account that's getting age restricted on Xbox Game Pass for PC

Discus and support Solo US adult account that's getting age restricted on Xbox Game Pass for PC in XBoX on Windows to solve the problem; Adult, have had a Microsoft account for a decade plus and am the only one on the account. Proved through Xbox Family. Couldn't find any restrictions... Discussion in 'XBoX on Windows' started by Belithane, Sep 13, 2020.

  1. Belithane
    Belithane Guest

    Solo US adult account that's getting age restricted on Xbox Game Pass for PC


    Adult, have had a Microsoft account for a decade plus and am the only one on the account. Proved through Xbox Family. Couldn't find any restrictions shown through the Family site.

    I can download Game Pass games through the app but when I try to do so through the Xbox Beta app I get a warning that I can't do that because of restrictions on my account and that I'd need an adult to do so for me.

    What gives?

    :)
     
    Belithane, Sep 13, 2020
    #1
  2. oOUTSIDERo62 Win User

    Problems with age.

    I found this, hope it helps.

    Promote a child account to an adult account in Xbox

    Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
    example, the adult age in Korea is 20).

    Child accounts are tied to an adult's Microsoft account. The adult account can control Family Settings and restrict some features of Xbox LIVE.

    After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

    To promote a child account to an adult account

    Sign in to Xbox LIVE by using the account that you want to change.

    Go to Settings, and then select Account.

    Select Promote Child Account.

    Note The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account
    using the correct date of birth. This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region.

    Follow the on-screen instructions to promote the account.
  3. KindGryphon Win User

    I want to change my age but every time i try its just greyed out

    I've tried everything
    I assume you are trying to change your age in order to get around parental restrictions?

    If so, even if you could change the age on your account, it won't accomplish getting around parental restrictions.

    Your Xbox account will always remember the age originally entered in at account creation so even if you change your age from that if a child to an adult for instance, you will still have parental restrictions.
  4. EggsBoxJuan Win User

    Brand new and 2 possible *** ups...help!

    Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
    example, the adult age in Korea is 20).

    Child accounts are tied to an adult's Windows Live ID. The adult account can control Family Settings and restrict some features of Xbox LIVE.

    After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

    To promote a child account to an adult account

    1.Sign in to Xbox LIVE by using the account that you want to change.

    2.Go to My Xbox and then select your profile.

    3.Select Manage Account.

    4.Select Promote Child Account.

    Note This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United Kingdom). The legal adult age varies by country and region. The age of an account owner is calculated by using
    the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new account using the correct date of birth.

    5.Follow the on-screen instructions to promote the account.
  5. I Mad0x I Win User

    Purchases of this content is currently not allowed for child or teen accounts

    You changing their Privacy Settings from Child to Adult doesn't change the account status to adult itself. So pretty much their accounts are still child. It will be possible to change it to adult as soon as they reach 18. If that is the age of an adult in
    your country ofc. You cannot change that setting manually. The restriction on downloadable content stays locked until they reach the required age depending on the content age restriction.
  6. xbox360italy Win User

    Cannot accept XBox live Terms of use without parent account. (Missing Parent Account)

    Hello

    Promote a child account to an adult account in Xbox

    Xbox LIVE determines whether an account is a child account or an adult account based on the age of the account owner. Account owners who are younger than 18 are given child accounts in the United States. The legal adult age varies by country and region (for
    example, the adult age in Korea is 20).

    Child accounts are tied to an adult's Microsoft account. The adult account can control Family Settings and restrict some features of Xbox LIVE.

    After you reach the age of adulthood (which varies by country and region), you can promote a child account to an adult account. This promotion removes the Family Settings and Xbox LIVE restrictions.

    To promote a child account to an adult account

    • Sign in to Xbox LIVE by using the account that you want to change.
    • Go to Settings, and then select Account.
    • Select Promote Child Account.
      Note The age of an account owner is calculated by using the date of birth provided when the account was created. This date cannot be changed. If you entered an incorrect date of birth when you created the account, your only option is to create a new
      account using the correct date of birth. This option is available only if the date of birth for the account indicates that you have reached the age of adulthood (18 in the United States). The legal adult age varies by country and region.
    • Follow the on-screen instructions to promote the account.
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Solo US adult account that's getting age restricted on Xbox Game Pass for PC

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