Solitare collection not loading

Mike007_1949 · May 20, 2018

xbox has not loaded for 2 days

:)

narendratummawar · May 20, 2018

Unable to download Microsoft Solitare Collection

re download microsoft solitare collection

Patty510 · May 20, 2018

Playing as quest

Everytime i turn my computer off then back on microsoft solitare collection goes back to original from Microsoft solitare collection ,I use jumbo, never had this problem until update windows 10 version 1803. Pleas help

Wilfred Mac · May 21, 2018

Hi mike007bond,

Having a corrupted game file is one of the causes why Microsoft Solitaire Collection is not loading. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

Click Start and click Settings.

Select System.

Select Storage.

Select This PC.

Click Temporary files.

Choose Temporary files.

Click Remove files.

Step 4: Reset the game from the Settings menu.

Click Start and click Settings.

Select System.

Select Apps and features.

Find the game and click Advanced options.

Click Reset. You need to restart your computer to let the changes take effect.

Step 5: Try to uninstall and reinstall the affected game.

Kindly update us with the results, so that we can assist you further.

Wilfred Mac

Hi mike007bond,

Having a corrupted game file is one of the causes why Microsoft Solitaire Collection is not loading. To help you resolve this concern, I recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Check for updates for apps and games from Windows Store. Kindly click the link below to proceed:

Check for updates for apps and games from Windows Store

Step 3: Delete Temporary files. This will help delete temporary files that have been stored on your computer.

Click Start and click Settings.
Select System.
Select Storage.
Select This PC.
Click Temporary files.
Choose Temporary files.
Click Remove files.

Step 4: Reset the game from the Settings menu.

Click Start and click Settings.
Select System.
Select Apps and features.
Find the game and click Advanced options.
Click Reset. You need to restart your computer to let the changes take effect.

Step 5: Try to uninstall and reinstall the affected game.

Kindly update us with the results, so that we can assist you further.

narendratummawar

re download microsoft solitare collection

davidwilliams305

My M/S Solitare collection wont find an internet connection to load the event screen even though X-Box settings say the connection is there and I can get onto the net through Firefox

melvin lafferty

Microsoft Solitare Collection will not reload after closure as it cannot reopen the Xbox data. The first load of the game works perfectly but close it and reopen it later and it will not load, Solitare attempts to access the User data, saved scores and games played etc but fails to load and freezes. I have proven that the cause is the XBox data as I can log the User out of the Xbox and play Solitaire as a guest, go out and reload it as many as you want but no scores or data is kept. I have tried all troubleshooting including, reset both Solitare and XBox, remove and reinstall. Etc. I have also contacted other users in this Region (Australia) all are having the same issues. Can you help please. Solitaire Version: 4.9.5170.0 Xbox Version: 2105.1001.19.0

I sh00t back x

Solitare collection is the same way. You'll have to buy premium to get rid of the ads

Solitare collection not loading