Solitaire Won't Log In to Xbox

When the game boots up, it tells me there is a sign in error. "We could not sign you in Xbox Live." Error code: 170000.

I tried logging in through the Xbox live website, and I had no troubles logging in. I uninstalled, reinstalled, and updated the app. I'm still having a sign in error.

:)

 

Logging Out

How do I log out of my xbox live account in Microsoft Solitaire Collection without logging out of windows? I want to log out of my account in Solitaire so someone else can play offline. Is this possible because it seems as if once you log in you can never
log out. How do I log out in Solitaire?

 

Log In won't load

I have the XBox Live, which I can log into when I'm on the internet. However, I cannot log into it from my Solitaire/Spider on my laptop and when I open the app store, it won't let me log in through there either. I just get the "thinking/loading" circle
endlessly spinning when I try to log in. I've restarted. I've uninstalled/reinstalled. Nothing works!!!! Anyone know something else I might try to fix this? THANKS!

 

Hey lmc1223! Have you tried any troubleshooting steps so far? Check out the Casual Games FAQ for some basic troubleshooting steps and Error
Codes & How to Fix Your Game for some additional steps. If you could, please provide the following information as well:

• Region:
• Device:
• Mobile (Y/N):
• Operating System:
• Wired or wireless connection:

Additionally if you could please upload a DXDiag file to a file hosting service like OneDrive, that will greatly help us in sorting out what may be going on. Steps can be found here (Note:
one DXDiag is run, you will get the file by selecting "Save All Information"). Thanks!