Solitaire Premium Stopped Recognizing Purchase

Make sure you are logged into Solitaire collection with the same microsoft account with which your purchased the premium upgrade.

Hey there!

For the Microsoft Casual Suite specifically, Premium memberships are platform specific. That does mean that if you purchase, for example, a Microsoft Solitaire Premium membership on mobile, it does not transfer to the Windows PC version.

Hope this helps answer your question.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to the game support: “ Please note: Premium Subscriptions are valid only for the game and operation system on which it was purchased. For example, if you purchased Premium for Microsoft Solitaire on your Windows computer – it will only be valid for Microsoft Solitaire on devices that run Windows. It will not be valid on mobile devices that run iOS or Android, and it will not be valid for any other Microsoft Casual Game beyond Microsoft Solitaire Collection.”

I apologize but it’s for Windows PC only.

Solitaire Premium is for Solitaire only. You will still get adverts for the other games, such as Treasure Hunt and Minesweeper.

You might have just been lucky, as far as I know, it's always had adverts. If you look in the game, there is no option to purchase premium. Only Solitaire has that option.