Solitaire opens then shuts down when I click on any game to play

Discus and support Solitaire opens then shuts down when I click on any game to play in XBoX Games and Apps to solve the problem; Solitaire opens just fine no problem. BUT when I click on any game to play then timer will run for few seconds then nothing. I am looking at my... Discussion in 'XBoX Games and Apps' started by AcidFrame2, Feb 14, 2017.

  1. AcidFrame2
    AcidFrame2 Guest

    Solitaire opens then shuts down when I click on any game to play


    Solitaire opens just fine no problem. BUT when I click on any game to play then timer will run for few seconds then nothing.

    I am looking at my desktop with no error messages, nothing telling me were to look for solution for this problem. Couple weeks ago I had the same problem but new update fix the problem. I am on insider fast ring. Plus MS Mahjong is doing the same thing
    but only with Daily Challenge. Help!!!

    :)
     
    AcidFrame2, Feb 14, 2017
    #1
  2. DianaLabrum
    DianaLabrum Guest
    Solitaire won't open

    since yesterday, every time I try to open the solitaire game it shuts down. I get to the home page, but when I click on any game it just disappears. I am using an Asus Vivotab with Windows 8.1. I have no problems with any other Microsoft games at present.
    Please help!
     
    DianaLabrum, Feb 14, 2017
    #2
  3. Can Not Access today's Solitaire World Tour Event

    We are unable to access today's "Solitaire World Tour" event. We click

    on it and it totally shuts down the Solitaire Suite of games. We CAN

    access the Daily Challenges. A help volunteer told me to uninstall,

    then REinstall the Solitaire package but that did not help the issue.

    PLEASE HELP!!!
     
    ReducedTiara894, Feb 14, 2017
    #3
  4. OndoyBahista
    OndoyBahista Guest

    Solitaire opens then shuts down when I click on any game to play

    OndoyBahista, Feb 24, 2017
    #4
  5. OndoyBahista Win User

    Solitaire opens then shuts down when I click on any game to play

  6. Lilly RVigil Win User

    Issue with Microsoft Solitaire Collection

    I have been having the same issue. I did the reset for the Microsoft Solitaire and went from Level 800 on all games to 0! I started playing again and got to Level 8. Tonight when I opened the Game my computer froze, and the only way that I could get out was to shut down the computer! I tried again and the same thing happened again! What is going on with Microsoft Solitaire Games?????
  7. Nkosana23 Win User

    Jigsaw Bestbuy Ads Keeps Playing Over and Over With Sound

    Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

    I am sorry to hear that. I advise that you reset your Microsoft Solitaire and Casual Games. To do so, you can follow these steps:
    1. Open the Settings app.
    2. Click on Apps.
    3. Scroll down to find Microsoft Solitaire Collection.
    4. Click on the hamburger menu (three vertically stacked dots) next to the Microsoft Solitaire Collection entry and click on Advanced options.
    5. Scroll down to the Reset section and click on Reset.

    If resetting the app does not resolve the issue, you can try repairing the app by following the steps below:
    1. Press the Windows key + S to open the search menu.
    2. Type Solitaire Collection in the box and click on App settings.
    3. Scroll down to the Reset section and click the Repair button.

    If the issue persists, you can try reinstalling the app by following the steps below:
    1. Open the Settings app.
    2. Click on Apps.
    3. Scroll down to find Microsoft Solitaire Collection.
    4. Click on the hamburger menu (three vertically stacked dots) next to the Solitaire Collection entry and click Advanced options.
    5. Scroll down the page to see the Reset section and click on Reset.

    I hope this help.
  8. I_Rufus Win User

    Minesweeper no longer working

    Hello CarTzy,

    Thanks for your reply and suggestions. Something interesting/new/strange to me happened as I was trying out each Solution/suggestion.

    For each solution, from 1 to 3, I would follow the instructions and then try loading Minesweeper. The result was the same: nothing changed. I then closed Minesweeper. I then moved on to the next solution.

    I did the same for solution 4 except that I forgot to close Minesweeper. I started to write a detailed description of my efforts to post as this reply. A short time later, when I returned to try solution 5, I noticed that I had not closed minesweeper. When I clicked the icon, I found that Minesweeper was open. Not only that, I played a couple of the daily challenges.

    I then closed Minesweeper and shut down the Microsoft Solitaire Collection. I next opened Microsoft Solitaire Collection, clicked on Minesweeper and waited. The big white opening window appeared but nothing else happened. I waited. After a few minutes the intro page disappeared and the game options appeared. I played one or two and then shut down Minesweeper. I then repeated that process several times: start Minesweeper, wait until the game options appear, play one or two options, shut down Minesweeper. I repeated that 5 more times, but timing each process. The times between the appearance of the opening window and its disappearance – and the ability to play Minesweeper – ranged from 1:20 to 3:01. I have repeated the process several times and it always eventually brings up the Minesweeper options.

    So, thanks for your efforts to help but I think something else may be happening. I have no idea. Do you or any other readers?

    Thanks again.
  9. Torres1428 Win User

    counting time

    I'm playing on a computer Microsoft solitaire collection and the so called "Event" where the different games are all on time. And when I'm shutting the program and then the computer the "Event" game still counts. And next morning when I continue playing
    I've got 7-8 or more hours added to my result. In that way I have to finish the game on the same day or not shut down my computer during night.
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Solitaire opens then shuts down when I click on any game to play

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