Solitaire Collection XP not being awarded

Discus and support Solitaire Collection XP not being awarded in XBoX Games and Apps to solve the problem; Hoping someone can help me out here, please... I play the Microsoft Solitaire Collection on both my Windows 10 laptop and my Android Galaxy S8 phone.... Discussion in 'XBoX Games and Apps' started by Jennyflower85, Nov 2, 2019.

  1. Solitaire Collection XP not being awarded


    Hoping someone can help me out here, please...

    I play the Microsoft Solitaire Collection on both my Windows 10 laptop and my Android Galaxy S8 phone. I have the same issue on both devices.

    I like to play the StarClub collections, and have completed many of these collections for each type of card game. However, I have just noticed that the games I have played previous to this month have NOT had the XP awarded. I have replayed a small selection
    of these games, and upon completion the XP is credited to me. However, I really don't want to have to replay every game again, especially the more difficult levels.


    Solitaire Collection XP not being awarded [​IMG]


    The above screenshot shows the last 'hard' game as having 1,000 XP still available to collect, even though the game has been completed. The below screenshot shows multiple 'easy' games that have not had the XP awarded. As I mentioned, if I replay these games,
    the XP is then earned.


    Solitaire Collection XP not being awarded [​IMG]


    I've tried speaking with the Microsoft Support, but they couldn't help, directing me instead to post on here.

    To confirm, I have uninstalled the game from both devices and reinstalled. I have logged out and back in. I have reset the settings on the app on my laptop.

    What's going on and how do I get my XP credited to my account without having to play each game again?

    :)
     
    Jennyflower85, Nov 2, 2019
    #1
  2. XBF Chris J Win User

    Solitaire Collection XP not being awarded

    Hello Maz,

    Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so
    far. That way we can tailor our support specifically to you. We will be happy to help you there!

    Thanks again.
  3. Maz954 Win User

    Solitaire Collection XP not being awarded

    Hi,

    Did you fix the problem?
  4. XBF Brad A Win User

    Solitaire Collection XP not being awarded

    Hi Jenny,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there.



    Thanks,

    Brad
  5. SageCoffee32501 Win User

    Event bracelets

    I would like to find a source for real life versions of the event bracelet awards on the Microsoft solitaire collection.
  6. SinistralSpark8 Win User

    Microsoft Solitaire Collection -- Events: How to change XP awarded

    I wanna know too. Maybe is the difficult but if it have other legal way I would try.
Thema:

Solitaire Collection XP not being awarded

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