Solitaire Collection XP not being awarded

Discus and support Solitaire Collection XP not being awarded in XBoX Games and Apps to solve the problem; Hoping someone can help me out here, please... I play the Microsoft Solitaire Collection on both my Windows 10 laptop and my Android Galaxy S8 phone.... Discussion in 'XBoX Games and Apps' started by Jennyflower85, Nov 2, 2019.

  1. Jennyflower85
    Jennyflower85 Guest

    Solitaire Collection XP not being awarded


    Hoping someone can help me out here, please...

    I play the Microsoft Solitaire Collection on both my Windows 10 laptop and my Android Galaxy S8 phone. I have the same issue on both devices.

    I like to play the StarClub collections, and have completed many of these collections for each type of card game. However, I have just noticed that the games I have played previous to this month have NOT had the XP awarded. I have replayed a small selection
    of these games, and upon completion the XP is credited to me. However, I really don't want to have to replay every game again, especially the more difficult levels.


    Solitaire Collection XP not being awarded [​IMG]


    The above screenshot shows the last 'hard' game as having 1,000 XP still available to collect, even though the game has been completed. The below screenshot shows multiple 'easy' games that have not had the XP awarded. As I mentioned, if I replay these games,
    the XP is then earned.


    Solitaire Collection XP not being awarded [​IMG]


    I've tried speaking with the Microsoft Support, but they couldn't help, directing me instead to post on here.

    To confirm, I have uninstalled the game from both devices and reinstalled. I have logged out and back in. I have reset the settings on the app on my laptop.

    What's going on and how do I get my XP credited to my account without having to play each game again?

    :)
     
    Jennyflower85, Nov 2, 2019
    #1
  2. XBF Chris J Win User

    Solitaire Collection XP not being awarded

    Hello Maz,

    Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve tried so
    far. That way we can tailor our support specifically to you. We will be happy to help you there!

    Thanks again.
  3. Maz954 Win User

    Solitaire Collection XP not being awarded

    Hi,

    Did you fix the problem?
  4. XBF Brad A Win User

    Solitaire Collection XP not being awarded

    Hi Jenny,



    Thanks for coming to the forums. Sorry for the issue you are experiencing. We recommend to go on the
    Microsoft casual games community.
    Towards the bottom you will see their Facebook page and they ask to post there.



    Thanks,

    Brad
  5. SageCoffee32501 Win User

    Event bracelets

    I would like to find a source for real life versions of the event bracelet awards on the Microsoft solitaire collection.
  6. SinistralSpark8 Win User

    Microsoft Solitaire Collection -- Events: How to change XP awarded

    I wanna know too. Maybe is the difficult but if it have other legal way I would try.
Thema:

Solitaire Collection XP not being awarded

Loading...

  1. Solitaire Collection XP not being awarded - Similar Threads - Solitaire Collection being

  2. Solitaire collection error code 121010 solutions listed not working.

    in XBoX Games and Apps
    Solitaire collection error code 121010 solutions listed not working.: I am playing solitaire collection on my mobile device. When I open the app I am greeted with the pop up box that provides a link as well as the error code 121010. The error code is for...

  3. Solitaire Collection Restore Purchase Issue On Android 12

    in XBoX Games and Apps
    Solitaire Collection Restore Purchase Issue On Android 12: I payed for Solitaire Collection on my Android 12 phone. After some updates, it does not recognise my Premium Subscription. I have tried to reset Solitaire App and Xbox, but nothing...

  4. I'm a premium user a microwave Microsoft solitaire collection and for at least a month I...

    in XBoX Accessibility
    I'm a premium user a microwave Microsoft solitaire collection and for at least a month I...: I have been a premium subscriber for Microsoft Solitaire collection and for at least the last month I have not been able to play the game on my phone or my tablet I understand they may have been...

  5. Microsoft Solitaire Collection wont save my theme

    in XBoX Games and Apps
    Microsoft Solitaire Collection wont save my theme: Whenever i open msc app on my phone i have to remake the same theme every time. Its pretty anoying but i cant get it to work. Is it that the app is bad or does it have to do with me? Sorry if the...

  6. Solitaire collection will not sign in on Lenovo android tablet then disappears off screen....

    in XBoX Games and Apps
    Solitaire collection will not sign in on Lenovo android tablet then disappears off screen....: On android tablet solitaire collection will not signin then disappears fe8f1901-42a0-48f6-85ba-cd5151b2f255

  7. Why does Microsoft Solitaire Collection still allow scam/extortion ad's.

    in XBoX Accessibility
    Why does Microsoft Solitaire Collection still allow scam/extortion ad's.: I have been using the Microsoft Solitaire Collection for many years. A couple of years ago I reported a scam/extortion advertisement. I see the advertisement is still running. Now I see more scam...

  8. Microsoft Solitaire Collection on Android keeps crashing, unplayable.

    in XBoX Games and Apps
    Microsoft Solitaire Collection on Android keeps crashing, unplayable.: As soon as the app finishes loading to the home screen, the app just crashes and is totally unplayable. I have tried force closing the app, uninstalling and reinstalling the app, and restarting my...

  9. Microsoft Solitaire collection not working on Samsung galaxy s22

    in XBoX Games and Apps
    Microsoft Solitaire collection not working on Samsung galaxy s22: everytime i open the app it loads, sometimes i even get to start a game then it shuts down!! ive tried deleting and re-downloading, clearing cache, restarting my phone but nothing worked...the...

  10. How do I complain about offensive game ads being shown in Microsoft Solitaire collection?

    in XBoX Games and Apps
    How do I complain about offensive game ads being shown in Microsoft Solitaire collection?: These ads variously show women being thrown from a plane, off of a boat, approached by raft and appearing to be raped, etc are are in no way acceptable. *Moved from Gaming and Xbox/Games and...