Solitaire Collection Event total times

I am becoming extremely frustrated that the total recorded time for the event challenges are taken as the time you first play until the time you complete the event challenge. I find it difficult to complete a challenge in one sitting, as I have a life,
and will complete in maybe two or three sittings some hours apart. Surely the time when not actually playing should not be included.

I also find that the link drops out frequently and will not restore using the try again button, however it does immediately reconnect if I cancel the current completed game and log in again. This also adds to accumulated time as the game has to be repeated
and therefore is not an accurate reflection on the skill of the player.

:)

 

Solitaire Events

How is the Solitaire Event time calculated? Time played or total duration time?

 

Solitaire Collection

Why is my total elapsed time so much more than each game time in the solitaire collection.?

 

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Perform a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.


Hope this helps. Good Luck.