Social club sign in and rockstar account

So recently just got a new pc and when trying to log in o my social club/rockstar account it wouldn't let me I don't know why because it might be because I don't have Xbox live gold or game pass and when I try to reset my password many times, I haven't got a response back so I'm just wondering what to do know so I'm just wondering if they delete their accounts due to inactivity

:)